Moving into a new home and needed the water softener checked for rate and efficiency. Jon was very thorough and made some recommendations that I will most likely implement in the future.
Our water softner was not working properly, called, late Monday the 23rd and the service man was there on Christmas eve. Fixed it perfectly and now we're good to go. Thank you.
Delivery is exceptional and I don't have the empty bottles outside due to the wind or such, he gets them out of the garage and I appreciate that so they don't go flying or rolling out of my yard. Everyone from Delivery to the office workers have always... been very nice and polite. Thank youread more
Old water softener had become inefficient after 22 years of service. Since the manufacture had no representation in town, I decided to contact Besco who is well known throughout the area. I called the local store and talked to Brian, and he suggested... that I bring an untreated water sample to the store for analysis stating that this would speed up the process of having a new water softening system installed. On Monday I took the sample in and made an appointment to have a new unit installed on Wednesday of the same week. The service tech Brent was at my house at 9:00am as scheduled. He had the new softener, all of the necessary fittings and tools and the knowledge to perform a very clean and functional installation. When he left the only evidence that he had been there was the new water softening unit. We are very pleased with our new softener and would highly recommend Besco for all of your water treatment needs. JohnKread more
Service Tech arrived on time. Got right to work diagnosing and fixing the problem. Area was cleaned and the fix was explained. Besco and associates are the best!
I rent a unit from these folks, and they do a great job on quick response to issues I have. I appreciate their professionalism and technical knowledge.
So impressed with Erich just now as he demonstrated a professional and courteous attitude while delivering our water. What a great representative of Besco! Merry Christmas!
I love that they have the fill your own bottle station. The guys are always really nice and helpful! Definitely preferable to purchasing individually bottled water.
Erich has been delivering to our work at the radio stations for some time and been fantastic. Keeps us hydrated and is always on time and professional.
Clyde from Besco in Battle Creek gave me an honest quote. Didn't try to oversell. Brent did installation. He was very polite, organized and made sure I understood everything he was doing and why. I'd recommend Besco Battle Creek to anyone looking into... getting a water Softener system.read more
I have used Besco for years and always have had a great experience with them, they are kind, courteous and helpful.Their price is unbeatable. I had another service for a bit and when I moved to another house, even though the water was completely... different, they told me I needed the same that I had at the house I was moving from. It made no sense so to me they were not trust worthy, and unfortunately they are a Company Pat, their name is usually who people think up first when it comes to water softener I was Super happy that a family member suggested Besco.I would suggest anybody that’s looking for water softener Service to definitely check in with Besco before they settle on other others!read more
I was away for work, my girlfriend was home at the time but end I got home I looked at the new system and the way they installed it. It’s so much better than what we had previously. Better install, better equipment. Glad we weren’t the Besco route
Thank you for your prompt service when in need. We recently had a house fire and have plumbing facilities in the barn. What I quickly realized and always knew was how hard our water was. Great for drinking very bad for showering. Dry skin and red skin.... Thank you Ken and the team! Scott Prestonread more
It’s so nice to have drinking water at my fingertips again! The salesman was upfront and honest. The guy (Brent) that came to install was super friendly and provided information on how to change the filters. The drinking water filterization unit is... working wonderfully and I’m very happy!read more
New service started with Besco Water Treatment!Thank you Lano for your excellent customer service and expertise on all Besco Water has to offer. We will be recommending Besco to all friends and family who want and expect nothing but the best in the water... treatment industry.Best regards from the Delgado|Perez insurance agenciesread more
Can we please clone Erich! We use Besco at my employer and we love him! He is very efficient, friendly, hard working and an all around nice guy! He follows our requests and instructions and is knowledgeable! A HUGE improvement to the route for sure!
Ran into Erich at a gas station and asked what Besco was, he did such an amazing job explaining to me what it is he does and what the company does! Very informative and I think I may just be interested in joining! He gave me his information to reach him... as well for when I want to get started.read more
Besco has been great! They've been providing water for my workplace for several years. Erich (not Eric... it's spelled wrong on his uniform!) has been our new delivery driver the last couple of months -- great communication, open to feedback, and gets us... what we need in our multiple locations within the building. Customer Service has always been very helpful as well when I need to call and change my order.read more
Installed new water softner for me. Arrived on time, were very friendly on the phone and in person, and were super helpful answering any questions I had about the new system. Would recommend.
Erich does a great job always tending to our companies needs and always having the needed products on the truck we need. Great amazing service all around.
We setup service to have a water cooler with delivery every month. Erich was our delivery driver and did such an amazing job with helping us figure out what we needed and helping us get setup efficiently. Explained everything very well for us. Very... satisfied with this service and have saved a lot of money and garbage by switching from water bottles to this service. Thanks Erichread more
Excellent receptionist service with helping me find new parts for a very old water purifier! Then two days later, excellent service with delivering my salt. Erich went above and beyond to get the delivery exactly where it is easiest for me to get at ... Five BIG stars!!!read more
Clyde was very friendly and professional! We would recommend this company to put in a water softener! We also had to get a RO filter placed and it’s working nicely! We can tell a difference in the taste of our water and no hard water stains!When I was... calling around to get our quote and water tested Besco had the best price and came less than a week after I called to inquire vs the other places in Battle Creek were a month out from even giving us a quote!read more
Had Besco come out to set up a water softener system for my house in Cedar Springs, from start to finish everyone from the office staff to the plumber that did the installation was professional and friendly. Their plumber that did the installation did a... very good job taking his time to ensure everything was done right and done well. He made sure to answer all of my questions and explained how the system should work and that moving forward if I had any other questions or concerns to reach out and they would be happy to assist. So far everything is working great and I can tell there is a definite improvement in my water quality.read more
I just stopped in to get clarification regarding my bill. Friendly staff explained how the billing works. I have had a unit 8n my house for years and it has preformed flawlessly. Also can't beat the rate in the Battle Creek area
This is a fantastic company. Culligan denied me and treated me like a second class citizen. I called this company because their website indicated that they offered gallons of water at a cheaper rate than Culligan.Not only did they hook me up with... water service, they approved me for a water cooler(which Culligan would not do) AND I saved $2.00 per month on the cooler and $1.00 per bottle than what Culligan would have tried getting from me.From the moment I called Besco, I felt welcome and wanted. The only downside is that the guy had to run a credit check, and he never called back to provide my status. I had to call back and get it. Not too big of an issue, but I give honest reviews so I felt it needed to be mentioned.read more
Besco Water Treatment has made my job easier, by providing a system that has the best quality water, I have cut my machine maintenance time and cost by 75% and the technicians are knowledgeable and pleasant to work with. from the purchase of the system to... its installation, and periodic maintenance it has been a true pleasure to work with the people of Besco Water Treatment.read more
Their equipment is very reliable and they have a good selection of different models. They are very polite, courteous and they show up very quickly in emergencies!
Quick professional and very competitive quote and recommendation based on water analysis. Installation was the exact agreed day, and installation tech was friendly, professional and efficient. Gladly recommend using them and would again without... reservation! Price quoted was exact price charged.read more
Great communication, timely arrival, courteous, wore shoe covers, experienced residential water treatment professionals; mine is an OLD system but Besco staff have made the most of it until it can be replaced: sediment filter, prefilter, postfilter, water... pressure and softener performance tests; 30day revisit program. Thank you Darren & Damon at Besco.read more
Great place to get 5 gallon water refills. Ladies at counter always nice. And the guys loading full bottles in your car are always smiling and cheerful 😊 Great Prices
Decided to go with Besco for soft water in our home. They sent Clyde to price it and Michael to install the unit. Both men were very knowledgeable and friendly. Michael started working the minute he hit the driveway and didn't stop until he was done,... very impressive. This is an easy 5 stars.read more
Just bought my first house with a water softener. The Besco team has been great at helping me get acquainted with it. Good communication, good prices. Also got the reverse osmosis filter for drinking water- highly recommended.
After building a new home, the initial water system recommended and installed by another company was unable to purify our water after several attempts and tweaks. Gerrit was able to identify their error and install a brand new system while providing... exceptional customer service. We have been impressed by the quality of water his system produced and the attention he was able to provide us.read more
I've been working with Gerrit at Besco. Last spring, we upgraded our system based on his analysis and recommendations. Our particular well water is very challenging to say the least, but Gerrit has worked diligently with us to achieve clear water. He... has responded almost immediately to all of our inquiries along the way, and he does not hesitate to do what it takes to solve problems. He's calm and articulate as he problem solves. I don't know what your experience has been getting contractors to work with you quickly and effectively over the past few years, but I've found it difficult to get them to return calls and schedule service in a timely manner. Gerrit and Besco, however, respond immediately and schedule service quickly. Rare quality and service! I highly recommend Gerrit and Besco.read more
First experience for me ever with besco water treatment everybody in the business is very friendly Brad the manager makes you feel like you're part of the family I just started men are weak so far I really like it
Our company has been doing business with Besco Water Treatment for over 20 Years. They have always provided excellent water treatment equipment and great service.
Always been good to us, even when we had them at our business!They try hard to keep your costs down!Thank you Besco Water folk’s! Wish we would have used you guys instead of extremely expensive Dan Wood Company! Used to like them but they are now way... out of our price range being retired?!read more
We Get Water For Our Church From "Besco Water Treatment" They Have Friendly Service & Load Your Jugs Of Water For You! They Are Easy Located Right Off M-66 In Pennfield!
Purchased a coffee maker from them a few years ago. I have recently had some issues with the coffee maker and they are working closely with me to resolve the issue. Every time I call in they are very responsive and provide great customer service. I... would definitely purchase products from them again in the future.read more
Best place to buy any type of water softener systems, water filters and/or Green Mountain coffee as well as drinking water containers. The office staff are absolutely wonderful, always ready to help you at a moment's notice.
Our company uses Besco and we could not be more happy with their service! One of the things we are most grateful for is that the team at Besco asks questions and helps us find the best solutions for our needs ... even when that solution doesn't result in... more business for them. We highly recommend them!!read more
Besco was recommended to us by our plumbing contractor. I worked with Connie about a year ago to have a water softener installed in our home and went back recently to purchase a plumbed-in commercial Keurig coffee brewer for our home as well. Connie is... very knowledgeable and helpful! I would recommend Besco.read more
Recently had my water softener upgraded and decided to go with Besco. From the initial visit through install and even after they have been wonderful. I highly recommend them if you're looking to upgrade.
Great company to work with and very knowledgeable. We had Connie out to test our water because of the great reference our parents gave us about their experience and water system they have through Besco. Connie took the time to tell us what we should do... for our well water and followed up with a very informative email and report of the water test. They also didn't pressure us or try to sell us systems we don't need. Overall it was a great experience.read more
I had a wonderful experience with Besco Warer Treatment. I'm a seasonal resident and didn't know there were steps to take before closing up after the summer. As a result, I had horribly hard water on my return visit, my silver hair was stained yellow,... and some of my water lines were clogged with sediment. Mike, one of their technicians, went above and beyond to help me! He advised me on how to try and salvage my softener (that's not even their brand), and Besco tested my water every five or six days to see if the hardness was changing. They could have sold me an iron filter (what I thought I needed), or told me my resin tank was shot, but they didn't. All told, it cost me $88 to get back up and running. I wasn't exactly a cash cow customer! I highly recommend this ethical company.read more
Just had a reverse osmosis installed and a water softener system. The level of service Gerrit and Connie demonstrated was OUTSTANDING!! I shopped Maynards, Bayes and Godwin and nothing could beat these guys!! From the initial call to the install it was a... class act and a great deal! Thank you.read more
I can't even tell you how many years I have had Besco deliver water to my home (and my work). It is the best tasting water period. Their service is excellent!
If you live in Grand Rapids, you know water quality can be a real challenge. Local water treatment companies are here to help, tackling everything from the stubborn hard water that leaves spots on your dishes to more serious issues like iron and lead contamination. Whether you’re connected to city water or have your own well, these services can transform problematic water into water that’s clean, safe, and actually pleasant to drink and use throughout your home.
What Types of Water Treatment Services Are Available in Grand Rapids?
Water treatment services in Grand Rapids address a wide range of needs, including reducing hard water, removing contaminants, and enhancing the quality of drinking water. Common systems include reverse osmosis for purified water, whole-house filtration units to tackle sediment and chlorine, and advanced water softeners to combat hard water caused by minerals like calcium and magnesium.
According toWikipedia, “Reverse osmosis (RO) is a water purification process that uses a semi-permeable membrane to separate water molecules from other substances.” Specialized solutions are also available for well water, addressing issues like iron, sulfur, and lead contamination.
At Besco Water Treatment, we specialize in providing personalized water treatment solutions for residents of Grand Rapids. Whether it’s installing water softeners to reduce hardness or implementing advanced filtration systems to remove iron and other impurities, we tailor our services to meet the unique needs of the area. We also offer free water testing to assess issues like hardness, pH balance, and potential contaminants, ensuring you receive a system that delivers clean, safe, and great-tasting water. “Our deep understanding of Grand Rapids’ water challenges allows us to recommend and implement the most effective solutions,” says General Manager Ken Morgan, who has been with the company for over 30 years.
Cozine / Adobe Stock
What Are the Costs of Water Treatment Services in Grand Rapids?
The cost of water treatment services in Grand Rapids varies based on the type of system, installation requirements, and ongoing maintenance. Water softener installations typically range from $500 to $3,000, while reverse osmosis systems can cost anywhere from $300 to more than $1,000, depending on the size and complexity.This Old House states, “The average price to professionally install a whole-home water softener is $1,500, including both materials and labor. Depending on the type of system you choose, the process could cost as little as $500 or as much as $6,000.” Many companies also offer free consultations to help customers understand their options and find a system that fits their budget.
At Besco Water Treatment, we provide clear pricing and affordable solutions to meet your needs. Our free consultations allow us to evaluate your water quality and recommend the right system for your home or business. From comprehensive maintenance plans to flexible warranties, we make it easy to ensure your water treatment system operates efficiently for years to come. “We focus on delivering high-quality service and exceptional value to every customer,” says Ken Morgan, General Manager at Besco Water Treatment.
How Familiar Are Water Treatment Companies with Water Quality Issues in Grand Rapids?
Water quality in Grand Rapids poses unique challenges, including high levels of hardness caused by calcium and magnesium and iron and sulfur contamination, particularly in well water. According to theCity of Grand Rapids, the 2023 Water Quality Report “found that [the City of Grand Rapid’s] water supply has a moderately high susceptibility to contaminants.” These issues can result in unpleasant odors, staining, and reduced appliance efficiency. Local water treatment companies need to have an in-depth understanding of these challenges to provide effective and long-lasting solutions.
At Besco Water Treatment, we have decades of experience addressing the specific water quality issues that Grand Rapids residents face. Our professional water treatment team has helped countless homeowners and businesses tackle problems like hard water, iron stains, and unpleasant odors, delivering solutions that improve water quality and extend the lifespan of appliances. Our extensive knowledge of local water sources allows us to recommend the best treatment systems to address your needs. “We take pride in our ability to turn even the most challenging water issues into success stories,” says General Manager Ken Morgan.
What Maintenance and Warranty Options Do Water Treatment Companies in Grand Rapids Provide?
Routine maintenance and warranty coverage are essential for keeping water treatment systems functioning at their best. Regular servicing prevents buildup, ensures optimal efficiency, and prolongs the life of your equipment. Many water treatment companies also offer comprehensive warranty options to provide peace of mind in the event of equipment failure or unexpected issues.
Besco Water Treatment offers maintenance plans tailored to your system’s needs, ensuring it operates at peak performance year-round. Our team provides regular inspections, filter replacements, and system tune-ups to prevent potential problems before they occur. Additionally, our warranties cover a wide range of scenarios, giving you confidence in your water treatment investment. “Our goal is to deliver reliable solutions and ongoing support to every customer we serve,” says General Manager Ken Morgan.
Kinetico
Do Grand Rapids Water Treatment Companies Offer Free Water Analysis or Consultations?
Many water treatment companies provide free water testing and consultations to help identify the specific issues affecting your water supply. These services allow customers to explore their options for addressing common problems like hardness, iron contamination, and sediment buildup. By understanding your water’s unique composition, companies can recommend tailored solutions for improving its quality.
At Besco Water Treatment, we’re committed to transparency and customer education. Our free water analysis service includes testing for common issues such as hardness, iron, and pH imbalances. Based on the Free Water Analysis Test results, we provide personalized recommendations to ensure your water is clean, safe, and enjoyable. “Our consultations empower customers to make informed decisions about their water treatment needs,” says Ken Morgan, General Manager.