Great company to work with and very knowledgeable. We had Connie out to test our water because of the great reference our parents gave us about their experience and water system they have through Besco. Connie took the time to tell us what we should do for our well water and followed up with a very informative email and report of the water test. They also didn’t pressure us to try and sell us systems we don’t need. Overall, it was a great experience.
Laura L.9/12/16
I would like to thank Mike Heinrich @BattleCreek office for his EXCELLENT service! We had to have a plumber come before we had an iron curtain installed. I called Walter’s plumbing when Mike came to install and he asked if I was charged for a P trap which I was. They didn’t put one in, Mike said he would stay and make sure it was done correct before he turned our water on and I left to go back to work. Without Mike we would of never known. That is excellent customer service, he could teach that to Water’s! We have been a customer of Besco for about 25 years, we have always had a softener and a water cooler and we have always had wonderful service. That is why we will always be a life-long customer! Thank you for being such a reliable and honest company. I will always spread the word of praise to everyone I know! Thanks again
Diane B. 8/12/2016
Thank you – the delivery guy is super nice and he does a great job. He really is very professional and does his job well. I can’t remember what his name is but please extend my apology for making him come up here to check on us. He came in and opened the cabinet and there it was – delivered last night.
Ann R.9/25/15
Just wanted to thank you for your prompt response to our softener problem. As always, Dave was wonderful!
Judy V.9/21/15
I’d like to thank your company for all the great service that was provided from the initial meeting at the DeVos Place Home Remodeling show to installing at my home. Everyone was very informative, professional, and kind hearted. This is my first ‘country’ home and I felt like your team did a great job educating me on well water, different treatments/products and what I needed.
I did get my well water results back from Prein & Newhof and would like your team to triple check that everything is good (from what I can tell we have great water.) They where a great referral from your company to do well water testing, thank you.
I just stopped in to get clarification regarding my bill. Friendly staff explained how the billing works. I have had a unit 8n my house for years and it has preformed flawlessly. Also can't beat the rate in the Battle Creek area
Chelsea S.
15:47 16 Apr 24
Amazing customer service! The front office staff are very knowledgeable and helpful and the warehouse people are awesome.
Samantha C.
15:33 25 Mar 24
Mark A.
15:27 10 Feb 24
Always great service
Mike S.
16:46 04 Feb 24
Besco Water Treatment has made my job easier, by providing a system that has the best quality water, I have cut my machine maintenance time and cost by 75% and the technicians are knowledgeable and pleasant to work with. from the purchase of the system to... its installation, and periodic maintenance it has been a true pleasure to work with the people of Besco Water Treatment.read more
Kami Lancaster (.
18:14 31 Jan 24
Always good service
William Y.
20:32 11 Jan 24
James R.
04:56 14 Aug 23
Fast , affordable efficient service
Amit K.
19:18 08 Jun 23
Jeremy M.
17:53 24 Apr 23
Their equipment is very reliable and they have a good selection of different models. They are very polite, courteous and they show up very quickly in emergencies!
Tony B.
17:03 18 Jan 23
If you exchange your 5gal water bottles you can do so for 3.75 a bottle.
Aussie D.
18:42 12 Dec 22
Great communication, timely arrival, courteous, wore shoe covers, experienced residential water treatment professionals; mine is an OLD system but Besco staff have made the most of it until it can be replaced: sediment filter, prefilter, postfilter, water... pressure and softener performance tests; 30day revisit program. Thank you Darren & Damon at Besco.read more
Barry S.
01:25 24 Nov 22
Great folks.
James H.
19:50 17 Jul 22
Friendly knowledgeable
Margie C.
23:54 01 Jun 22
Great place to get 5 gallon water refills. Ladies at counter always nice. And the guys loading full bottles in your car are always smiling and cheerful 😊 Great Prices
David C.
19:53 14 Mar 22
Great people and service
Evan C.
05:29 18 Nov 21
jill B.
00:02 10 Oct 21
B M.
21:56 29 Sep 21
Decided to go with Besco for soft water in our home. They sent Clyde to price it and Michael to install the unit. Both men were very knowledgeable and friendly. Michael started working the minute he hit the driveway and didn't stop until he was done,... very impressive. This is an easy 5 stars.read more
Brenda H.
16:14 12 Aug 21
Alicia M.
13:07 10 Aug 21
Nickolas H.
02:04 28 Jun 21
$3.75 for a 5 gallon jug of water...and they have a drive-thru! The workers load the water right into your car. Great service and good tasting water.
Brandon F.
20:34 04 Mar 21
They do a really good job. They get ya loaded quick and respectful.
Mike V.
19:29 28 Feb 21
M S
18:05 29 Jan 21
Good service and good prices.
Lynda S.
20:43 15 Jan 21
Brent J. P.
22:16 04 Jan 21
Good people
Dennie S.
18:43 06 Nov 20
First experience for me ever with besco water treatment everybody in the business is very friendly Brad the manager makes you feel like you're part of the family I just started men are weak so far I really like it
Robert L.
23:32 13 Sep 20
Roger M.
18:36 08 Sep 20
Been here for years. Worth every penny.
Aaron S.
13:07 18 Jul 20
Debra N.
01:36 05 Jun 20
Jaymes H.
16:10 03 Mar 20
Jerry C.
01:34 19 Jan 20
Jen P.
00:08 15 Jan 20
William W.
23:14 16 Dec 19
Besco has great bottled water . As a former employee , I know this company strives to satisfy their customers . With quality service and work. Will is their water softener installation tech in my opinion he is the best in the business . Larry Martin Is... the manager of the Water Manufacturing warehouse he prides himself with keeping a clean safe environment . He also takes pride in ensuring he is producing a quality product . Always quality service and product . They truly treat you like family here .read more
Ron F.
14:31 11 Dec 19
Our company has been doing business with Besco Water Treatment for over 20 Years. They have always provided excellent water treatment equipment and great service.
Michael S.
16:33 09 Sep 19
Always been good to us, even when we had them at our business!They try hard to keep your costs down!Thank you Besco Water folk’s! Wish we would have used you guys instead of extremely expensive Dan Wood Company! Used to like them but they are now way... out of our price range being retired?!read more
Todd E.
01:10 25 Jul 19
Crystal G.
17:21 17 Jul 19
Great customer service!
Paul B.
16:14 09 Jul 19
Vicki L.
01:02 02 Jul 19
Best softener we have had one for over 40 years..the then owner installed it.
Travis B.
19:23 16 Jun 19
Trent H.
03:21 08 Jun 19
Angie C.
20:30 05 Jun 19
Fast and friendly...
Brett B.
20:12 05 Jun 19
Vickie S.
12:05 02 Jun 19
We Get Water For Our Church From "Besco Water Treatment" They Have Friendly Service & Load Your Jugs Of Water For You! They Are Easy Located Right Off M-66 In Pennfield!
candice I.
15:48 10 May 19
Anna Y.
13:17 07 Apr 19
Nice
Will B
17:26 20 Dec 18
Great place for All your water needs. Excellent Staff, very friendly and helpful!
Brent P.
18:41 12 Dec 18
Good people
Brett B.
21:25 24 Sep 18
Carol M.
20:07 17 Apr 18
Best place to buy any type of water softener systems, water filters and/or Green Mountain coffee as well as drinking water containers. The office staff are absolutely wonderful, always ready to help you at a moment's notice.
ALAEDDIN
21:55 30 Nov 17
They have only one dock and when you back up ignore right hand side wall it has bad angle
David H.
19:28 23 Jan 17
Great people, Great Place full service....
Georgina S.
12:04 24 Sep 16
I have a water softener and a water cooler from them and have gotten all friendly people that are willing to help in any way they can!!
Mary V.
16:22 05 Aug 16
I had a wonderful experience with Besco Warer Treatment. I'm a seasonal resident and didn't know there were steps to take before closing up after the summer. As a result, I had horribly hard water on my return visit, my silver hair was stained yellow,... and some of my water lines were clogged with sediment. Mike, one of their technicians, went above and beyond to help me! He advised me on how to try and salvage my softener (that's not even their brand), and Besco tested my water every five or six days to see if the hardness was changing. They could have sold me an iron filter (what I thought I needed), or told me my resin tank was shot, but they didn't. All told, it cost me $88 to get back up and running. I wasn't exactly a cash cow customer! I highly recommend this ethical company.read more
