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Water Softeners in Mason, MI | Besco Water Treatment, Inc.

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Besco Water Treatment, Inc.  >  Water Treatment and Water Softeners in Mason, MI

Water Softeners & Water Treatment in Mason, MI

Struggling with hard water, cloudy tap water, or unpleasant odors in your Mason home? Besco Water Treatment has been Michigan’s trusted residential water expert for over 60 years. With more than 300 years of combined experience on our team, we know exactly how to address common water problems. Our reliable water treatment solutions will protect your home’s plumbing while allowing you and your family to enjoy cleaner water every day. 

We install the industry’s most efficient and effective systems, including Kinetico products. Whether you’re looking for a water softener, whole-home filter, or drinking water purification system, we’ll help you choose the right solution for your household in Mason, MI.

How Water Softeners Protect Your Mason Home

Mason homeowners often struggle with hard water, caused by high levels of calcium and magnesium. While these minerals are invisible, the damage they leave behind is easy to spot:

  • White scale buildup on faucets and fixtures
  • Dry skin and dull hair after showers
  • Stains in toilets, tubs, and sinks
  • Shortened lifespan for appliances like water heaters and dishwashers
  • Higher energy bills and increased soap usage for everyday cleaning

A Besco water softener in Mason, MI, tackles these problems at the source by removing minerals before they enter your home’s plumbing. The result? Softer skin, cleaner laundry, longer-lasting appliances, and less time scrubbing away hard water stains.

We offer high-efficiency and salt-free softeners built for Michigan homes, including smart models that use up to 75% less salt than conventional systems. If you need more water softener salt, we can help with that as well. 

How Besco Improves Your Drinking Water

Even softened water may still contain unwanted contaminants, from chlorine and lead to iron and sulfur. That’s where Besco’s drinking water solutions come in.

We offer:

  • Reverse osmosis (RO) systems that remove up to 99% of dissolved contaminants, including PFAS, lead, nitrates, chlorine, and more
  • Whole-house filters that eliminate iron, sulfur, and unpleasant odors
  • Acid neutralizers to balance pH and protect plumbing and fixtures

Whether your water comes from a well or the city, we’ll recommend the right system to give your family clean, refreshing water from every faucet. We also deliver bottled water and coolers if you want clean drinking water but do not want to install a water treatment system. 

Complete Home Water Treatment in Mason

Besco Water Treatment does more than just install softeners. We provide full-service, residential water solutions tailored to your specific water conditions. Our services include:

  • Free in-home water testing
  • Custom system design based on your water source (well or municipal)
  • Installation and ongoing maintenance of softeners, filtration, and purification systems
  • Smart softener technology for salt savings and long-term performance
  • Iron and sulfur removal systems for cleaner water and stain prevention
  • Acid neutralization to protect pipes and fixtures from corrosion

With over 60 years of experience and a team that brings 300+ years of combined water treatment expertise, we’re here to help you enjoy safe, reliable water every day. 

Learn more about our water treatment services.

Call Besco for Water Treatment in Mason, MI

Why choose Besco for water treatment in Mason, Michigan? Because we bring unmatched knowledge, fast service, and personalized care to every home we serve. With WQA-certified technicians and industry-leading Kinetico systems, we make it easy to enjoy better water. 

Ready to get rid of hard water and enjoy better water at home? Contact Besco Water Treatment today to schedule your free in-home water analysis.

Note: Free testing does not include PFAS testing. PFAS analysis is available for an additional fee.

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4.8
Based on 439 reviews
Jim D.
01:43 04 Nov 25
He was very personable, arrived when he said he would and did a great job making the delivery.
Kb H.
22:59 03 Nov 25
Fast, knowledgeable, friendly 👍
Linda C.
21:24 31 Oct 25
Hi....Brandon. B-104....did such a great job. He called to let me know estimated arrival time...about 10 minutes. He checked my softener and noticed that a water valve was on instead of off . That seemed to be the main problem....so simple. Once he... was sure everything was in working order he even added a bag of salt to the container for me. So pleased and satisfied with his professional knowledge and his kindness. Thank you very much!!!!read more
Devon J.
14:53 31 Oct 25
Chris was my delivery driver. He was perfectly on time and very helpful!
Beverly K.
13:49 31 Oct 25
I cannot say enough good things about this company. The office is so professional and right on the ball and the maintenance guys are always so very helpful and thorough. I would recommend Besco to anyone.
BAZINAW2
20:58 30 Oct 25
Very professional and very knowledgeable and goes above and beyond his job description,
Cathy W.
19:15 30 Oct 25
Great customer service
bill P.
15:12 30 Oct 25
Gary K.
15:24 29 Oct 25
Great experience and had all my questions answered. Tom was awesome!
Dee D.
14:59 29 Oct 25
Roy W.
19:58 27 Oct 25
Experienced technician, Tom is easy to work with and take care of my questions.3m
Leslie H.
19:14 27 Oct 25
Jeaneen J.
18:40 27 Oct 25
Very nice an explained everything. Thank you 🙏.
Tonette G.
17:44 27 Oct 25
Prompt, Flexible Scheduling, and Friendly customer service!!!
Maryellen C.
15:46 27 Oct 25
Arwyn always does a great job! He is a pleasure to work with.
Jim C.
15:13 27 Oct 25
Great service!
Mary Z.
13:19 27 Oct 25
Your service is so good. Thank you!
Laty W.
00:07 27 Oct 25
Best service and friendly
Diane L.
20:19 24 Oct 25
Very courteous and friendly
Vicky G.
18:00 24 Oct 25
They did an excellent job. They were very informative and showed good work ethic
Beth W.
15:19 24 Oct 25
The visit was quick and on time. Love not having a 4 hour window of when someone might show up. The technician answered all of my questions and was exceedingly polite and informative.
noone N.
17:45 23 Oct 25
Excellent Very nice guy and Helpful to bring my Big Bottles water in and Upstairs of my house…Thank you very much Erich G602 I appreciate it 😊
Ann B.
16:24 23 Oct 25
Josh always does a great job, always polite and friendly 😊 very Happy with his service 😊
Amy C.
16:22 23 Oct 25
Allison M.
14:35 23 Oct 25
Russell W.
14:23 23 Oct 25
Did great job with salt delivery but scheduled deliver time was 12-4 and delivery showed up at 8:30 am without notice.
Michael H.
23:23 22 Oct 25
I called at the last minute to winterize my softener and they were great . TheAdjusted things to fit us in, which was-very nice. Rick came in right on time and a fast and efficient job as he always does. Thank You very much.
Warren H.
20:26 22 Oct 25
Lisa G.
12:12 22 Oct 25
Penny G.
22:08 21 Oct 25
Pats attitude is always positive we enjoy having him as our trusted delivery man. Before Pat has gone over and beyond to put us in his already busy schedule. He is also very personable waiting for the chance to say have a great one !
Tom D.
18:40 21 Oct 25
Great company to do business with. Very customer oriented. Their tech, Jake, was very polite, timely, and efficient. Thanks Besco!
Amber R
16:02 21 Oct 25
I have been using their services for almost 20 years. This means an ownership change and many staff changes. They have always been kind, respectful and loving to my dogs. But Josh has been delivering my salt for a while now and he is just such a JOY to... have in my home. I feel safe and enjoy our short visits. He is a treasure for your team and I hope you know it as much as I do!read more
Gena R.
12:38 21 Oct 25
Patrick is great! He never disappoints when it comes to delivering my water. If I request a last minute order, he seems to always make a way to find time in his busy schedule to accommodate me. Thanks Patrick!
Charlie C.
15:53 20 Oct 25
Debra B.
15:16 20 Oct 25
On time, fixed the issue fast. Very helpful and nice.
Ron D.
14:46 20 Oct 25
Amy D.
14:45 20 Oct 25
Shannon B.
13:01 20 Oct 25
BJ D.
12:29 18 Oct 25
Excellent service. Technician (Braydon) went above and beyond!
Tori F.
17:24 17 Oct 25
EXCELLENT service by Frank. Goes above and beyond. This guy works hard and he’s kind, attentive, courteous. Deserves a raise honestly. He’s been delivering for me for a long time and the best delivery driver you have had!
Kim B.
16:12 17 Oct 25
They were very friendly
Michael C.
15:39 17 Oct 25
These guys communicate very well. I like the text message system that let you know your drivers on the way. Frank the delivery driver is awesome. He'll give you a call if he sees that the bottles are not out if you're okay with him going inside your home... to grab them or you leave them somewhere where he can get it he does special request and I just really appreciate this company. Frank is the man!!read more
Larry B.
15:25 17 Oct 25
Harry G.
14:40 17 Oct 25
Our driver Chris is amazing and very patient. I certainly would not have as much patience with customers like us😉 Thank you
Carol G.
14:30 17 Oct 25
He did a great job. Very satisfied. Thank you
Rick C.
13:45 17 Oct 25
Pat Crofton from Besco Water did a great job, as always!! Not only did he deliver my 3 bottles of water, as usual, he offered to bring the two 40 pound bags of salt in, took them to the basement and emptied both bags of salt into my water softener. His... level of integrity and pride in his work, in this day age, speaks volumes to his character!!! From an old man who knows the value of hard work and going the extra mile,THANK YOU, Pat and THANK YOU Besco!!God Blessread more
Park O.
23:29 16 Oct 25
Good analysis of my current situation
Dave D.
20:52 16 Oct 25
Great treatment and employee's were great and 2 bags at the same time ....Thank again
Eric M.
20:02 16 Oct 25
Rick did a great job diagnosing the problem we had. He explained our options, and resolved our problem. Couldn't ask for better service!
Linda T.
18:43 16 Oct 25
The delivery guys are always very nice and friendly.
Penny M.
18:11 16 Oct 25
Jennifer P.
14:30 16 Oct 25
Excellent service from Pat!
Marjorie B.
22:54 15 Oct 25
Very impressed that they send a message that the driver has arrived with a photo so you know it's really their service person. He was knowledgeable, pleasant, and efficient. Very pleased with the service.
Carolyn L.
18:07 15 Oct 25
Great service.Representative gladly took salt downstairs and filled the tank.zvery nice man.
Jamie N.
17:08 15 Oct 25
Fantastic company, reasonable pricing and excellent service. We have our salt delivered to us. They take it downstairs, deposit into the water softener and dispose of the bags for us. Our delivery agent is professional and very friendly. Well worth the... time to check them out!!!read more
Kara P
15:09 15 Oct 25
Besco is great! I love the convenient porch delivery. Everyone I’ve interacted with has been professional and nice.
Vivian B.
21:33 14 Oct 25
Justin was very nice and polite, I can't complain about my service
Gail D.
16:18 14 Oct 25
Sarah M.
15:07 14 Oct 25
We love Besco Water!! Our delivery driver, Chris, is so nice and very trustworthy!!
Roger S.
13:45 14 Oct 25
Personable and well groomed young man who knew his business. I hope we see him again
Jade Ji W.
13:07 14 Oct 25
He has been delivered an excellent service as always.
April B.
12:34 14 Oct 25
Adam was wonderful. He came in and was very nice and knowledgeable, and answered any questions my mom had.
Jenna C.
18:48 10 Oct 25
Mike is an amazing delivery guy!! He always calls to remind me when I forget to leave my empties out for him so I appreciate the txt messages that are being sent out now!!
Dixie
16:51 10 Oct 25
Dawn F.
14:59 10 Oct 25
So friendly! Thank you for a great service call!!!
Tammy A.
13:27 10 Oct 25
Andrew is amazing! Always so helpful and pleasant.
Tamara C.
00:10 09 Oct 25
Frank L903 is always willing to assist us with getting our water inside. He is friendly, kind and a true gentleman. I like Besco Water because Mason water is not good enough to dri k. This company and the staff are wonderful. Thank you Frank for making... this experience worth the time & effort no matter the outdoor conditions, a truly wonderful experience. I will conti ue to use Besco Water.read more
Ruth U.
19:08 08 Oct 25
Besco water delivery is great! I get a text from the driver when they are on the way to my place. My delivery person is Frank. He is friendly, quick and polite. Highly recommend!
Kemajl K.
16:14 08 Oct 25
Besco of water is good service for short time. Because if you keep for long, it's gonna cost too much.
carolyn B.
16:24 07 Oct 25
He is always professional and very friendly. Tristan does an awesome job
Jacob J.
14:21 07 Oct 25
Jessica V.
14:19 07 Oct 25
We get our Besco water delivered monthly. Tristan is our driver and delivers our water always with a smile. He is very polite, fast and efficient. He is helpful by bringing the water into our breezeway and putting it on the shelf for me! Top-notch... service!read more
Tasha N.
19:40 06 Oct 25
Braydon-B104 service technician came to maintenance our machine. He was very knowledgeable, patient, and kind. He explained things in a matter that made sense even to me, when I have no prior knowledge of water softeners. He even showed me the parts he... replaced, explained why they needed replacement and covered what service should look like going forward as well as what we can expect with the adjustments/changes that were made today.read more
John R.
15:44 06 Oct 25
Excellent thorough and courteous
Marsha R.
15:43 06 Oct 25
Josh was friendly and courteous and efficient.J
laurie M.
13:29 06 Oct 25
Thanks, again!
Geylis V.
01:21 06 Oct 25
Ted S.
20:35 03 Oct 25
This place Rocks Drivers and customer service Rock Thank You
Karleigh M.
17:37 03 Oct 25
Chris is friendly, attentive, respectful and reliable! He makes us look forward to our weekly deliveries from him!!! We are so happy with our services from him and can’t recommend him enough!!
Bob H.
22:17 01 Oct 25
Representative knows what he's doing and right to the point. Very knowledgeable. Thanks
Kelly K.
20:01 01 Oct 25
Starr M.
17:23 01 Oct 25
Dennis M.
17:04 30 Sep 25
Rhonda S.
21:16 26 Sep 25
Amazing! The team helped us over the phone earlier this month.Then a few weeks later we confirmed that we thought we had a softener leaking.Jonathan helped us troubleshoot the issue and we were able to find a leak in a toilet which had a dripping water... value and a defective flapper on the inside of the toilet tank.read more
Terry M.
21:31 22 Sep 25
great job
Michael Brannen (.
18:12 19 Sep 25
Andrew was great. Thanks
Harold N.
19:54 18 Sep 25
Very courteous and professional
Tracy S.
19:09 18 Sep 25
Friendly service, efficient service, left everything clean and in order. Explained everything plus any questions I had. Showed me how to reset the clock if needed and informed me about the salt refill when and how. Also explained if I needed anything just... call the office and someone will take care of any issues. Job well done!!👍read more
John C.
17:18 18 Sep 25
Showed up on time and as promised. Very friendly and I was very happy with his work. Great job!
Troy M.
15:07 15 Sep 25
Amazing people !!
Scott S.
15:17 10 Sep 25
Didn't excellent job.
Beth B.
18:45 09 Sep 25
Braydon went the extra mile today. He answered our questions and resourced co-workers for extra information for us 👍🏻👍🏻
Rosemary H.
15:11 09 Sep 25
Steve was absolutely great!
Johnna W.
16:38 08 Sep 25
Great customer service... great water... driver drop off and pick up were both quick and professional.. Will definitely be back!
Erin B.
02:44 06 Sep 25
Steve was great! He squeezed us into a busy day, immediately diagnosed the issue, and fixed it very quickly, plus he had a great personality and educated us about how everything works. He should get a promotion.
Karin C.
22:28 05 Sep 25
Logan was kind, courteous and helpful! Thank you for working hard to solve our hard water issues!
Terry W.
03:19 03 Sep 25
Amarion White called to let us know he was on his way. Explained the installation process. He knew the product and explained the workings.
Derek C.
20:12 02 Sep 25
Very professional service.
Marilla R.
17:51 02 Sep 25
Great service very polite and happy customer. Thanks
titia G.
22:14 28 Aug 25
Very professional and respectful of my property. He did a great job!
Theresa P.
15:53 27 Aug 25
Andrew was super nice and took time to explain to us about the installation of our water softener unit. Very happy with his professionalism while he was installing our unit. Stayed touch with us while his previous job was taking longer then expected.
Kathy R.
13:28 27 Aug 25
Fantastic
Jennifer R.
20:10 25 Aug 25
My technician was very efficient and courteous.
Joseph K.
16:47 25 Aug 25
Damon did a great job installing the Tannin filter! He explained everything and left the area spotless.
Steve S.
13:05 23 Aug 25
excellent service
Debbie O.
18:06 22 Aug 25
Ordered it with a phone call. The office called about an hour ahead of time to verify we were home. Frank brought it in and unpacked it and set it up. Frank also showed me hiw to adjust the coolness. Great guy and service.
Joanne W.
18:59 21 Aug 25
Besco is the best! Great service. I am moving out of the area but I will call them for my new place
justin J.
14:09 21 Aug 25
Carla C.
13:50 21 Aug 25
Our technician Amarion White was excellent, polite and very professional. He was prompt and knowledgeable about the product. He took the time to explain how it works and even sent a video in case we forgot what was said. The customer service is really... good and I would recommend Besco water softener system for your home needs.read more
Angel A.
22:07 20 Aug 25
Been using there drinking water for over a year.
Doug M.
03:24 17 Aug 25
Jason R.
11:33 16 Aug 25
Great service - technician was knowledgeable and very professional. Timely, called ahead and got the job done.
G H.
16:38 15 Aug 25
David D
15:55 15 Aug 25
Steve Homant is an incredible service technician for Besco Water Treatment. Very knowledgeable, personable and always leaves with a job well done. I really appreciate his work ethic.
David H.
20:17 14 Aug 25
Login did a thorough job as he did last time he was at my house. The price was very reasonable and I really appreciate the fact that your company in my experience charged a fair rate instead of high profit that do many companies are doing ripping people... off. Thank you againread more
Anita Dietcoka (O2 P.
14:05 11 Aug 25
Fast and efficient. Really nice service technician but had severe body odor.
Michelle E.
13:32 11 Aug 25
Very respectful he gave great information
Ernest T Alexander Jr (T-Bone/ Uncle B.
12:21 11 Aug 25
The best place in town to get water. The price is right 👍🏾
Petra L.
16:29 23 Jul 25
Cheaper to buy water then at a store
George G.
15:33 01 Jun 25
Good place to pick up excellent water softener salt. B
Steve H.
21:59 28 May 25
Friendly staff, and they'll load your salt bags in your car for you.
Ally B
12:07 27 May 25
Easy and convenient to get refills or deliveries. The ladies in the office are great. Kellie is always super helpful and knowledgeable. They are fast to fix a mix up or a bad bottle.
Carolyn B.
16:23 19 May 25
We have crazy hard funky water. We rent multiple things from Besco, and it’s the best decision we’ve ever made. If there if ever an issue they are on it! We had an issue and within a few days they came out and fixed our broken seal. John was our guy. Very... knowledgeable, and educated me on the why what and how. He was great! Thank you Besco for making sure our family has great water!!read more
Shanna L.
13:45 18 May 25
An inexpensive way to get fresh clean water.
Jerry Y.
17:34 14 May 25
I called your Grand Rapids facility looking to get bottle caps for my 5 gallon Jugs. Heather answered the phone, researched it and called me back. She was able to get them for me and made it easy and seamless. What a great customer service experience and... a valuable asset to your company.read more
Peter P.
18:12 03 Apr 25
Great customer service.
A L
20:46 02 Apr 25
Everything went fine but communication within the group and with us good have been better. A more detailed overview of functions would have been nice. The tech only showed us how to set the clock. The sales team did not convey what needed to be done with... the drain during the installation process. Also a bit of a mess on my newly painted walls was left from cutting into our drain line.read more
Deb H.
20:19 02 Apr 25
Service call to check our Kinetico water softener. Trouble with water pressure and grit in water. Softener was installed in 1994 and needs to be replaced. Happy with diagnosis.
Mew Z.
19:53 02 Apr 25
We've had a great experience with Besco customer service whenever we have needed help with our residential Besco water treatment products. Our well water quality is greatly improved. We highly recommend Besco to our friends, neighbors and you.
Mark L.
19:17 02 Apr 25
Our water softner was not working properly, called, late Monday the 23rd and the service man was there on Christmas eve. Fixed it perfectly and now we're good to go. Thank you.
Nicole H.
14:18 29 Mar 25
kent E.
16:17 16 Mar 25
Great service
Teresa K.
18:43 14 Mar 25
Best customer service rep Mandy assisted me with new and upgraded services! Very clear and knowledgeable! Thank you Mandy!!!
Tracy B.
19:24 06 Mar 25
R J
19:18 06 Mar 25
Kevin P.
19:55 26 Feb 25
Sales person was very nice. The installer did a great job and was very polite.
Trish N.
15:41 12 Feb 25
Great service and good quality water! Always love the customer service
Eddy V.
13:02 03 Feb 25
David M.
19:59 31 Jan 25
Very helpful always do an excellent job
Sibyl M.
14:42 31 Jan 25
Top notch service
Deb M.
03:13 30 Jan 25
Damon is an exceptional technician who delivered outstanding service. His meticulous attention to detail and professional approach make him a standout employee for Besco Water!He demonstrated excellent customer service skills, was knowledgeable about... water treatment technologies and committed to ensuring customer satisfaction. Damon went above and beyond during the installation of our water system taking time to explain how the water system worked, provide detailed system information, ensure precise and careful installation and address all of our questions and concernsDamon represents the best of water system installation professionals - combining technical skill, customer service, and a genuine commitment to helping customers improve their water quality.On top Of Damon’s excellent customer service when installing, Ken Morgan, Brian, Heather from the corporate office and the team at the Muskegon office were just excellent to work with.read more
James W.
19:35 29 Jan 25
Excellent service. Thanks
Rhonda C
01:56 27 Jan 25
Danielle E.
12:36 25 Jan 25
Jason I.
21:57 22 Jan 25
Steve Is the Man. Fixed me right up. He was there first Thing and it opened my entire day up. Thank you
Melody C.
19:37 22 Jan 25
Anthony N.
19:03 17 Jan 25
doug M.
22:48 14 Jan 25
Valerie M.
15:58 14 Jan 25
Moving into a new home and needed the water softener checked for rate and efficiency. Jon was very thorough and made some recommendations that I will most likely implement in the future.
Karen B.
12:55 14 Jan 25
Great service!
larry C.
19:52 13 Jan 25
Service was excellent
Scott H.
05:50 13 Jan 25
Have used Besco for years , fast friendly service
James W.
19:36 09 Jan 25
Allison J.
18:14 09 Jan 25
Barbara
17:56 03 Jan 25
Derek was very helpful and through. Excellent service.
Lee H.
13:40 02 Jan 25
Steve B.
15:49 24 Dec 24
The guys did great.
Julie B.
19:14 23 Dec 24
Brent was very helpful and proffessional. I enjoyed his company.
Ralph R.
19:09 23 Dec 24
The technician was friendly and explained everything he was doing and looking for...
Kellie C.
20:00 20 Dec 24
Delivery is exceptional and I don't have the empty bottles outside due to the wind or such, he gets them out of the garage and I appreciate that so they don't go flying or rolling out of my yard. Everyone from Delivery to the office workers have always... been very nice and polite. Thank youread more
Jerry A.
17:48 20 Dec 24
Did a very professional job replacing my equipment. I have been with Besco since 2009 and always get great service
Cindy K.
17:09 19 Dec 24
Old water softener had become inefficient after 22 years of service. Since the manufacture had no representation in town, I decided to contact Besco who is well known throughout the area. I called the local store and talked to Brian, and he suggested... that I bring an untreated water sample to the store for analysis stating that this would speed up the process of having a new water softening system installed. On Monday I took the sample in and made an appointment to have a new unit installed on Wednesday of the same week. The service tech Brent was at my house at 9:00am as scheduled. He had the new softener, all of the necessary fittings and tools and the knowledge to perform a very clean and functional installation. When he left the only evidence that he had been there was the new water softening unit. We are very pleased with our new softener and would highly recommend Besco for all of your water treatment needs. JohnKread more
Carolyn J.
18:36 18 Dec 24
Always great
Best Today E.
18:24 18 Dec 24
The delivery driver that brings the water in the salt, is a super nice guy with lots of patience. Thank you for hiring such a nice person.
Kurtis P.
18:18 18 Dec 24
Doug Van D.
18:05 18 Dec 24
Service Tech arrived on time. Got right to work diagnosing and fixing the problem. Area was cleaned and the fix was explained. Besco and associates are the best!
Sharon P.
21:12 13 Dec 24
I don't have anything complicated but service is good and reliable. Staff in store are very helpful
Bonnie P.
18:50 13 Dec 24
Wonderful job, very polite and answered questions I had. Great job!
Pam R
18:13 13 Dec 24
Very friendly never have an issue when I go into that store, clean and friendly
Saranac Clarksville District L.
16:13 12 Dec 24
Erich was very friendly and efficient.
Vince K.
14:21 12 Dec 24
I rent a unit from these folks, and they do a great job on quick response to issues I have. I appreciate their professionalism and technical knowledge.
Shaun E.
17:22 11 Dec 24
Eric quick and respectful
Jaybee2020
17:20 11 Dec 24
Erich was cordial and efficient.
Brad G.
16:11 11 Dec 24
So impressed with Erich just now as he demonstrated a professional and courteous attitude while delivering our water. What a great representative of Besco! Merry Christmas!
Kelly P.
20:00 09 Dec 24
Great company! Steve does good work! Thank you Steve
Courtney A.
15:23 09 Dec 24
Besco Water provides excellent service, and our delivery driver, Erich, is great!
Carrie H.
02:11 07 Dec 24
Michelle M.
23:24 05 Dec 24
I love that they have the fill your own bottle station. The guys are always really nice and helpful! Definitely preferable to purchasing individually bottled water.
Jake V.
19:37 05 Dec 24
Erich is the man! Great service and even better water!
Dale G.
19:04 05 Dec 24
Brad did a great job and very thoughtful.
Amy F.
17:14 05 Dec 24
Erich was great!! He ventured out in a snow storm to deliver our water to Holland!
Hayden B.
16:31 05 Dec 24
Erich has been delivering to our work at the radio stations for some time and been fantastic. Keeps us hydrated and is always on time and professional.
Kim W.
16:14 05 Dec 24
Erich delivered our water today during the snow storm and was very nice.
Ryan De J.
15:50 05 Dec 24
Erich did a great job
Michelle T.
15:21 05 Dec 24
Erich V stops by my office for deliveries and is super friendly each and every time! Nice to have someone who stops and says hi with a smile.
M R.
15:07 05 Dec 24
Erich V is the man we always are happy to see him!
brad
14:51 05 Dec 24
Erich is the man
Sue J.
20:48 04 Dec 24
Clyde from Besco in Battle Creek gave me an honest quote. Didn't try to oversell. Brent did installation. He was very polite, organized and made sure I understood everything he was doing and why. I'd recommend Besco Battle Creek to anyone looking into... getting a water Softener system.read more
Psaymay0317
19:50 02 Dec 24
I have used Besco for years and always have had a great experience with them, they are kind, courteous and helpful.Their price is unbeatable. I had another service for a bit and when I moved to another house, even though the water was completely... different, they told me I needed the same that I had at the house I was moving from. It made no sense so to me they were not trust worthy, and unfortunately they are a Company Pat, their name is usually who people think up first when it comes to water softener I was Super happy that a family member suggested Besco.I would suggest anybody that’s looking for water softener Service to definitely check in with Besco before they settle on other others!read more
Keith C.
16:38 02 Dec 24
Erich does a great job and is always friendly. We always look forward to seeing him.
Greg W.
20:46 27 Nov 24
I was away for work, my girlfriend was home at the time but end I got home I looked at the new system and the way they installed it. It’s so much better than what we had previously. Better install, better equipment. Glad we weren’t the Besco route
Bill C.
20:11 27 Nov 24
Scott P.
14:59 27 Nov 24
Thank you for your prompt service when in need. We recently had a house fire and have plumbing facilities in the barn. What I quickly realized and always knew was how hard our water was. Great for drinking very bad for showering. Dry skin and red skin.... Thank you Ken and the team! Scott Prestonread more
C
02:15 23 Nov 24
Denise J.
01:21 23 Nov 24
It’s so nice to have drinking water at my fingertips again! The salesman was upfront and honest. The guy (Brent) that came to install was super friendly and provided information on how to change the filters. The drinking water filterization unit is... working wonderfully and I’m very happy!read more
Alejandro P.
20:17 22 Nov 24
New service started with Besco Water Treatment!Thank you Lano for your excellent customer service and expertise on all Besco Water has to offer. We will be recommending Besco to all friends and family who want and expect nothing but the best in the water... treatment industry.Best regards from the Delgado|Perez insurance agenciesread more
john F.
21:47 21 Nov 24
Buy my salt there and recently had service done. They did a great job.
J G.
17:38 21 Nov 24
Thanks so much Erich and staff. Y'all have been absolutely wonderful with services
Motormax of Holland S.
16:28 21 Nov 24
Erich and staff has been great for us. Thanks you all for your services,
Tanzaniaka S.
15:24 21 Nov 24
This wad Erich’s first time delivering to North Pointe Apartments in Holland and he was very professional and nice ...outstanding customer service❤️
Chris O.
16:11 19 Nov 24
Erich is great. He is new to our space and walked around to meet our team. We appreciate his willingness to help. Thanks Erich.
Adrienne T.
14:23 19 Nov 24
Erich V. is so friendly and keeps my water flow up to par! He is so cool!
Kandice E.
01:57 19 Nov 24
Jill B J.
16:28 18 Nov 24
Can we please clone Erich! We use Besco at my employer and we love him! He is very efficient, friendly, hard working and an all around nice guy! He follows our requests and instructions and is knowledgeable! A HUGE improvement to the route for sure!
Haley H.
16:04 18 Nov 24
Ran into Erich at a gas station and asked what Besco was, he did such an amazing job explaining to me what it is he does and what the company does! Very informative and I think I may just be interested in joining! He gave me his information to reach him... as well for when I want to get started.read more
Danya N.
21:24 15 Nov 24
Had a great experience and service from Erich VanderMolen very kind and professional young man
Samantha M.
19:14 14 Nov 24
Our delivery man Erich is always so friendly and professional. It is a joy when he comes to fill our water at Altogas in Alto, MI.
Hannah W.
15:18 13 Nov 24
Besco has been great! They've been providing water for my workplace for several years. Erich (not Eric... it's spelled wrong on his uniform!) has been our new delivery driver the last couple of months -- great communication, open to feedback, and gets us... what we need in our multiple locations within the building. Customer Service has always been very helpful as well when I need to call and change my order.read more
Bridget F.
15:06 13 Nov 24
Erich was very polite and helpful when dropping off water.
Bill A.
13:35 12 Nov 24
Erich does a fantastic Joe and is very curteous to everyone
shelby S.
19:20 11 Nov 24
Installed new water softner for me. Arrived on time, were very friendly on the phone and in person, and were super helpful answering any questions I had about the new system. Would recommend.
Amanda K.
18:50 11 Nov 24
Erich is doing a awesome job for us at Corewell Health - West Pav - Wyo !! !!
Charles T.
17:24 11 Nov 24
Erich does a great job always tending to our companies needs and always having the needed products on the truck we need. Great amazing service all around.
Randall R.
13:53 11 Nov 24
Always on time with great service. Our delivery guy Erich is friendly and keeps us hydrated here at work.
Opal D.
23:52 09 Nov 24
Erich was very knowledgeable, had great customer service and very personable
Patrick S.
16:39 09 Nov 24
Erich was very knowledgeable and professional and supplied me with amazing customer service
Heidi F.
21:26 08 Nov 24
Maybe they should change their name from Besco to BesTco! 😆 Great service, friendly staff, knowledgable, great prices and product!
Noize C.
15:38 08 Nov 24
We setup service to have a water cooler with delivery every month. Erich was our delivery driver and did such an amazing job with helping us figure out what we needed and helping us get setup efficiently. Explained everything very well for us. Very... satisfied with this service and have saved a lot of money and garbage by switching from water bottles to this service. Thanks Erichread more
Karen B.
20:24 07 Nov 24
Erich did a great job!!!
Dan E.
17:56 07 Nov 24
Awesome job from Erich
JoLee W.
16:47 07 Nov 24
Excellent receptionist service with helping me find new parts for a very old water purifier! Then two days later, excellent service with delivering my salt. Erich went above and beyond to get the delivery exactly where it is easiest for me to get at ... Five BIG stars!!!read more
Jonathan A.
16:40 07 Nov 24
Erich our delivery driver has been very professional and accommodating. He definitely compliments your amazing company. Thanks for what you do.
Ruby L.
15:55 07 Nov 24
Experienced great customer service and professionalism from Erich!
Paul L.
11:55 02 Nov 24
The employee who installed our water softener was excellent.
Carolyn Giles S.
15:32 18 Oct 24
Joe T.
18:20 17 Oct 24
Great customer service and very responsive. Received thorough explanation of available systems and help picking the best one for our situation.
Mandy T.
15:27 15 Oct 24
Very friendly environment!!
James M.
20:45 12 Oct 24
Cheyenne S.
13:52 27 Sep 24
Clyde was very friendly and professional! We would recommend this company to put in a water softener! We also had to get a RO filter placed and it’s working nicely! We can tell a difference in the taste of our water and no hard water stains!When I was... calling around to get our quote and water tested Besco had the best price and came less than a week after I called to inquire vs the other places in Battle Creek were a month out from even giving us a quote!read more
Jeffrey S.
17:31 24 Sep 24
Daniel S.
02:59 07 Sep 24
Kevin P.
11:54 29 Aug 24
The water is awesome.
Josh P.
11:46 19 Aug 24
Had Besco come out to set up a water softener system for my house in Cedar Springs, from start to finish everyone from the office staff to the plumber that did the installation was professional and friendly. Their plumber that did the installation did a... very good job taking his time to ensure everything was done right and done well. He made sure to answer all of my questions and explained how the system should work and that moving forward if I had any other questions or concerns to reach out and they would be happy to assist. So far everything is working great and I can tell there is a definite improvement in my water quality.read more
Nickole L.
19:43 09 Aug 24
Ken M.
10:24 11 Jun 24
I would never use another company, super satisfied!!
West End Body S.
14:48 05 Jun 24
Top Tier customer service, willing to run me out a single 5 gallon day of because we ran low quickly. So appreciative of the quick service!
Joy T.
19:29 04 Jun 24
They reload full waters for my empty ones and water softener salt into my car . Everyone is friendly, prices are fair
Chelsea S.
13:09 26 May 24
J G.
17:15 16 Apr 24
I just stopped in to get clarification regarding my bill. Friendly staff explained how the billing works. I have had a unit 8n my house for years and it has preformed flawlessly. Also can't beat the rate in the Battle Creek area
Chelsea S.
15:47 16 Apr 24
Amazing customer service! The front office staff are very knowledgeable and helpful and the warehouse people are awesome.
Heather S.
12:43 16 Apr 24
I've been a besco customer for 15 + years
Austin K.
15:59 11 Apr 24
Just starting doing business with Besco. They have been nothing but professional helping me identify the proper water treatment required for my well.
Tyrone F.
16:40 31 Mar 24
It's so awesome to refill, it's a couple of bucks. In store, it's $6
Brent L.
22:20 26 Mar 24
Staff is always friendly when loading vehicle. Fast quick service.
Samantha C.
15:33 25 Mar 24
Jon L.
12:06 21 Feb 24
This is a fantastic company. Culligan denied me and treated me like a second class citizen. I called this company because their website indicated that they offered gallons of water at a cheaper rate than Culligan.Not only did they hook me up with... water service, they approved me for a water cooler(which Culligan would not do) AND I saved $2.00 per month on the cooler and $1.00 per bottle than what Culligan would have tried getting from me.From the moment I called Besco, I felt welcome and wanted. The only downside is that the guy had to run a credit check, and he never called back to provide my status. I had to call back and get it. Not too big of an issue, but I give honest reviews so I felt it needed to be mentioned.read more
Mark A.
15:27 10 Feb 24
Always great service
Mike S.
16:46 04 Feb 24
Besco Water Treatment has made my job easier, by providing a system that has the best quality water, I have cut my machine maintenance time and cost by 75% and the technicians are knowledgeable and pleasant to work with. from the purchase of the system to... its installation, and periodic maintenance it has been a true pleasure to work with the people of Besco Water Treatment.read more
Kami Lancaster (.
18:14 31 Jan 24
Always good service
William Y.
20:32 11 Jan 24
Samantha A.
00:39 08 Jan 24
Great service
Melisa B.
22:27 27 Dec 23
Don P.
17:53 18 Dec 23
JJ A.
21:55 14 Nov 23
Great service and a 5 star experience. Thanks Besco!
Diane W.
17:18 14 Oct 23
Get customer service
Thomas P.
01:37 01 Sep 23
Great service, salt and water are a little pricey but Great quality and taste
Life of L.
21:19 27 Aug 23
James R.
04:56 14 Aug 23
Fast , affordable efficient service
Amit K.
19:18 08 Jun 23
Jennifer B.
10:38 03 May 23
They were super nice, and respectful. Enjoyed stopping in their store.
Jeremy M.
17:53 24 Apr 23
Their equipment is very reliable and they have a good selection of different models. They are very polite, courteous and they show up very quickly in emergencies!
Angelo F.
23:37 20 Apr 23
Price point is good and service is very good.
Susan W.
18:24 27 Mar 23
Terri M.
18:43 28 Feb 23
Water system works perfectly, their salt is best for system and lasts the longest. Thank you!
Kenneth M.
20:01 25 Jan 23
Quick professional and very competitive quote and recommendation based on water analysis. Installation was the exact agreed day, and installation tech was friendly, professional and efficient. Gladly recommend using them and would again without... reservation! Price quoted was exact price charged.read more
Kyle O
22:27 20 Jan 23
monsutagema
21:49 18 Jan 23
This place has been fantastic to do business with thus far.Was with the local competitor loyaly for probably 10 years.
Tony B.
17:03 18 Jan 23
If you exchange your 5gal water bottles you can do so for 3.75 a bottle.
Jermaine P.
07:33 04 Jan 23
Good service but man are they pricey.
Aussie D.
18:42 12 Dec 22
Great communication, timely arrival, courteous, wore shoe covers, experienced residential water treatment professionals; mine is an OLD system but Besco staff have made the most of it until it can be replaced: sediment filter, prefilter, postfilter, water... pressure and softener performance tests; 30day revisit program. Thank you Darren & Damon at Besco.read more
Barry S.
01:25 24 Nov 22
Great folks.
Joseph H.
17:31 04 Aug 22
Nice people
Jim B
21:08 28 Jul 22
The water tastes better than our city water and at a decent price. They load it in the car too.
James H.
19:50 17 Jul 22
Friendly knowledgeable
Lachelle J.
23:24 16 Jul 22
Fredy G.
21:34 05 Jul 22
Dan Summers (.
23:40 26 Jun 22
Margie C.
23:54 01 Jun 22
Great place to get 5 gallon water refills. Ladies at counter always nice. And the guys loading full bottles in your car are always smiling and cheerful 😊 Great Prices
Jesse C.
02:57 19 May 22
Great service, Friendly Employees, Great Location.
Dan S.
19:49 13 Apr 22
J G.
18:09 07 Apr 22
Friendly staff. Many options to choose for clean household water.
Matthew K.
19:24 02 Apr 22
Douglas B.
20:59 22 Mar 22
They delivered to my house. I'm not able yet to lift 40 lb and it was a great service.
David C.
19:53 14 Mar 22
Great people and service
Jennifer K.
21:17 19 Feb 22
Virginia G.
01:32 17 Feb 22
Love the drive through water bottle swap. So glad we found this location.
Ralph L.
10:30 29 Dec 21
Great service. Went to them after visiting culligan. Culligan acted like they didnt want me there. Will continue service with besco
Evan C.
05:29 18 Nov 21
john A.
12:06 01 Nov 21
Great tasting water. We buy 5 gallon jugs. Best price around.
Nancy V.
20:55 14 Oct 21
jill B.
00:02 10 Oct 21
B M.
21:56 29 Sep 21
Decided to go with Besco for soft water in our home. They sent Clyde to price it and Michael to install the unit. Both men were very knowledgeable and friendly. Michael started working the minute he hit the driveway and didn't stop until he was done,... very impressive. This is an easy 5 stars.read more
Mark L.
21:19 04 Sep 21
Great product and great customer service.
Brenda H.
16:14 12 Aug 21
Christopher C.
22:55 11 Aug 21
Alicia M.
13:07 10 Aug 21
Marc R.
22:18 01 Aug 21
This is my "go to" place for DiHydrogen Monoxide!
Bryan
12:04 21 Jul 21
On time with delivery's and they're salt works better than any other I've tried.
Natalie C.
23:59 14 Jul 21
Just bought my first house with a water softener. The Besco team has been great at helping me get acquainted with it. Good communication, good prices. Also got the reverse osmosis filter for drinking water- highly recommended.
Craig Ver B.
19:51 14 Jul 21
After building a new home, the initial water system recommended and installed by another company was unable to purify our water after several attempts and tweaks. Gerrit was able to identify their error and install a brand new system while providing... exceptional customer service. We have been impressed by the quality of water his system produced and the attention he was able to provide us.read more
Rachel K.
21:30 02 Jul 21
Customer service is on point. Delivery is on time and I would recommend over and over again!
Dale H.
11:37 05 Jun 21
Ashley was very cooperative and helpful and establishing delivery when the regular driver was delayed somewhere.
John A.
17:23 21 Apr 21
I've been working with Gerrit at Besco. Last spring, we upgraded our system based on his analysis and recommendations. Our particular well water is very challenging to say the least, but Gerrit has worked diligently with us to achieve clear water. He... has responded almost immediately to all of our inquiries along the way, and he does not hesitate to do what it takes to solve problems. He's calm and articulate as he problem solves. I don't know what your experience has been getting contractors to work with you quickly and effectively over the past few years, but I've found it difficult to get them to return calls and schedule service in a timely manner. Gerrit and Besco, however, respond immediately and schedule service quickly. Rare quality and service! I highly recommend Gerrit and Besco.read more
Karl T.
16:46 13 Apr 21
Passin' T.
01:38 13 Apr 21
Excellent and professional staff
Russ G.
12:45 02 Mar 21
Allan L.
23:08 23 Feb 21
Robert W.
21:25 18 Feb 21
Great service
Carl H.
23:34 12 Feb 21
Friendly staff very helpful.
M S
03:04 09 Feb 21
Nice and friendly.
Anthony B.
14:00 09 Jan 21
Melinda M.
23:12 18 Sep 20
Helpful and friendly
Joel F.
16:44 11 Sep 20
Service is always great!!!
Janis H.
23:18 06 Sep 20
Juanita L.
21:49 04 Sep 20
Very good experience every time I go there. I recommend them to others.
R M B 3
13:11 21 Aug 20
Great service and has the best water softener salt
Brandon “Ginja” S.
15:00 17 Aug 20
DeeDee F.
03:06 13 Jul 20
Dr Mark C.
21:14 06 Jul 20
Great, helpful service and quality products.
julie H.
21:59 02 Jul 20
Great service
Jolie N.
16:14 14 Mar 20
Grant A.
16:38 21 Feb 20
Vince K.
11:59 08 Feb 20
Fast and professional service
Pamela K.
04:59 03 Jan 20
Richard Palms (.
22:21 17 Dec 19
Randy P.
01:20 28 Nov 19
They have a Great selection of Keurig K cups.
Tyler plays F.
16:05 23 Nov 19
Awesome place for water
Jamie T.
10:39 13 Nov 19
Julie H.
21:39 04 Nov 19
Good Service and friendly technicians. Top notch installation. Really helpful and friendly employees. Well rated and reviewed that we could see.
Randy S.
21:38 28 Oct 19
Shayne C.
16:58 22 Oct 19
Person C.
17:08 14 Oct 19
Fast and efficient. Great customer service.
Brookes O.
14:22 20 Aug 19
Quick, easy, great prices! Thanks Ryan!
Furilly
21:53 07 Aug 19
Brandi
05:17 31 Jul 19
Richard W.
01:34 12 Jul 19
Good clean water. Very good customer service!
Jason W.
22:35 08 Jun 19
Great people and a local place for salt (not the Morton junk)
Nita B.
12:52 16 May 19
Richard W.
00:12 21 Mar 19
Always helpful staff
Roger M.
13:51 06 Mar 19
These guys are great. Good bunch
Drifter's D.
16:39 13 Feb 19
Great product
Thomas S.
14:41 23 Jan 19
Lianhei C.
13:21 30 Dec 18
Josh H.
03:15 17 Dec 18
Delicia F.
00:41 25 Nov 18
Marc C.
21:26 13 Nov 18
Osai J
08:44 29 Oct 18
Best water in gr
Rick G.
01:36 19 Oct 18
Excellent service and staff
Jon C.
17:32 04 Oct 18
Purchased a coffee maker from them a few years ago. I have recently had some issues with the coffee maker and they are working closely with me to resolve the issue. Every time I call in they are very responsive and provide great customer service. I... would definitely purchase products from them again in the future.read more
melody M
19:02 31 Aug 18
Prompt, friendly service.
Gary M.
12:48 12 Aug 18
David R.
21:20 10 Jul 18
Pam K
22:26 22 Apr 18
Adam F.
00:52 24 Mar 18
Great people
Amber G.
08:57 12 Mar 18
Durandune
19:16 10 Mar 18
Caelie M.
18:25 26 Feb 18
Jon S.
01:00 07 Feb 18
Rich and Darren provided friendly top notch sales and installation. Both were knowledgeable and personable. Highly recommend Besco.
Scott W.
17:05 01 Feb 18
P K.
21:18 12 Dec 17
Clean and friendly place
Trevor B.
16:45 18 Nov 17
Christian C.
01:54 23 Sep 17
My A.
00:39 09 Sep 17
Quality company and long time happy customer. Softener has worked well for a very long time. well worth the money.
Sinnamon
18:54 21 Jul 17
Friendly fast service. Delivery available.
Steven F.
14:27 11 Nov 16
Besco was recommended to us by our plumbing contractor. I worked with Connie about a year ago to have a water softener installed in our home and went back recently to purchase a plumbed-in commercial Keurig coffee brewer for our home as well. Connie is... very knowledgeable and helpful! I would recommend Besco.read more
Patrick B.
15:53 01 Sep 16
Recently had my water softener upgraded and decided to go with Besco. From the initial visit through install and even after they have been wonderful. I highly recommend them if you're looking to upgrade.
Laura L.
03:48 13 Aug 16
Great company to work with and very knowledgeable. We had Connie out to test our water because of the great reference our parents gave us about their experience and water system they have through Besco. Connie took the time to tell us what we should do... for our well water and followed up with a very informative email and report of the water test. They also didn't pressure us or try to sell us systems we don't need. Overall it was a great experience.read more
can-am K.
02:41 21 Jul 16
Just had a reverse osmosis installed and a water softener system. The level of service Gerrit and Connie demonstrated was OUTSTANDING!! I shopped Maynards, Bayes and Godwin and nothing could beat these guys!! From the initial call to the install it was a... class act and a great deal! Thank you.read more
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