Contact Us
Need help with your water treatment system or ready to improve your water quality? We’re here to help. Contact Besco Water Treatment today for assistance with your existing Besco product/services or to sign up for new services. We’re also here to answer any questions you have, no matter how major or minor they might seem.
How Can We Help?
Existing Customer Support
Do you already have a Besco system? We’re here to keep your existing equipment or subscription running smoothly. Our service team can help with:
- Equipment troubleshooting
 - Service scheduling
 - Billing and account questions
 - Emergency repairs
 - Salt delivery
 - Filter replacements
 
Regular maintenance keeps your system working efficiently and extends its life. Contact us at the first sign of any issues.
New Customer Services
Ready for better water? Let’s find the right solution for your home or business. We’ll help you:
- Schedule a free water test
 - Get a customized quote
 - Choose between rental or purchase options
 - Set up installation
 - Explore financing plans
 
Every home’s water is different. We’ll test yours and recommend exactly what you need.
General Questions
Not sure what you need? No problem. We can answer questions about:
- Water problems (hardness, iron, odor)
 - Equipment options
 - Service areas
 - Commercial solutions
 - Salt types and usage
 
Contact us anytime with your water questions. There’s no obligation, and we’re happy to help.
Learn more about our water treatment services
Learn more about Besco Water Treatment
To get driving directions, select Besco location on map, enter starting address in box “A”, then click ‘get directions’ button.
Battle Creek (Pennfield)
20400 Capital Ave., N.E.
 Battle Creek, Michigan 49017
 Phone: (800) 964-0257
 Fax: (269) 964-1001
Hours
M-F: 8:00-5:30
 Sat: 9:00-12:00
Battle Creek (New Store)
920 Territorial Rd W.
 Battle Creek, Michigan
 49015
 (800) 964-0257
Hours
M-F: 8:00-5:30
 Sat: 9:00-1:00
Grand Rapids
3932 N. Greenbrooke Dr. SE
 Kentwood, Michigan 49512
 Phone: (616) 954-7873
 Fax: (616) 656-0808
Hours
M-F: 8:00-5:00
 Sat: closed
Mason
578 N. Cedar Street
 Mason, Michigan 48854
 Phone: (517) 676-2000
 Fax: (517) 676-5722
Hours
M-F: 8:00-5:30
 Sat: 9:00-12:00