Customer Service
Besco Water welcomes all comments, questions, concerns and inquiries. Complete our online form, or call us.
Toll-Free (800) 964-0257
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Jeremy M.
17:53 24 Apr 23
Their equipment is very reliable and they have a good selection of different models. They are very polite, courteous and they show up very quickly in emergencies!Tony B.
17:03 18 Jan 23
If you exchange your 5gal water bottles you can do so for 3.75 a bottle.Aussie D.
18:42 12 Dec 22
Great communication, timely arrival, courteous, wore shoe covers, experienced residential water treatment professionals; mine is an OLD system but Besco staff have made the most of it until it can be replaced: sediment filter, prefilter, postfilter, water... pressure and softener performance tests; 30day revisit program. Thank you Darren & Damon at Besco.read moreBarry S.
01:25 24 Nov 22
Great folks.James H.
19:50 17 Jul 22
Friendly knowledgeableMargie C.
23:54 01 Jun 22
Great place to get 5 gallon water refills. Ladies at counter always nice. And the guys loading full bottles in your car are always smiling and cheerful 😊 Great PricesDavid C.
19:53 14 Mar 22
Great people and serviceEvan C.
05:29 18 Nov 21
jill B.
00:02 10 Oct 21
B M.
21:56 29 Sep 21
Decided to go with Besco for soft water in our home. They sent Clyde to price it and Michael to install the unit. Both men were very knowledgeable and friendly. Michael started working the minute he hit the driveway and didn't stop until he was done,... very impressive. This is an easy 5 stars.read moreBrenda H.
16:14 12 Aug 21
Alicia M.
13:07 10 Aug 21
Nickolas H.
02:04 28 Jun 21
$3.75 for a 5 gallon jug of water...and they have a drive-thru! The workers load the water right into your car. Great service and good tasting water.Brandon F.
20:34 04 Mar 21
They do a really good job. They get ya loaded quick and respectful.Mike V.
19:29 28 Feb 21
M S
18:05 29 Jan 21
Good service and good prices.Lynda S.
20:43 15 Jan 21
Brent J. P.
22:16 04 Jan 21
Good peopleDennie S.
18:43 06 Nov 20
First experience for me ever with besco water treatment everybody in the business is very friendly Brad the manager makes you feel like you're part of the family I just started men are weak so far I really like itRobert L.
23:32 13 Sep 20
Roger M.
18:36 08 Sep 20
Been here for years. Worth every penny.Aaron S.
13:07 18 Jul 20
Debra N.
01:36 05 Jun 20
Jaymes H.
16:10 03 Mar 20
Jerry C.
01:34 19 Jan 20
Jen P.
00:08 15 Jan 20
William W.
23:14 16 Dec 19
Besco has great bottled water . As a former employee , I know this company strives to satisfy their customers . With quality service and work. Will is their water softener installation tech in my opinion he is the best in the business . Larry Martin Is... the manager of the Water Manufacturing warehouse he prides himself with keeping a clean safe environment . He also takes pride in ensuring he is producing a quality product . Always quality service and product . They truly treat you like family here .read moreRon F.
14:31 11 Dec 19
Our company has been doing business with Besco Water Treatment for over 20 Years. They have always provided excellent water treatment equipment and great service.Mike
16:33 09 Sep 19
Always been good to us, even when we had them at our business!They try hard to keep your costs down!Thank you Besco Water folk’s! Wish we would have used you guys instead of extremely expensive Dan Wood Company! Used to like them but they are now way... out of our price range being retired?!read moreTodd E.
01:10 25 Jul 19
Crystal G.
17:21 17 Jul 19
Great customer service!Paul B.
16:14 09 Jul 19
Vicki L.
01:02 02 Jul 19
Best softener we have had one for over 40 years..the then owner installed it.Travis B.
19:23 16 Jun 19
Trent H.
03:21 08 Jun 19
Angie C.
20:30 05 Jun 19
Fast and friendly...Brett B.
20:12 05 Jun 19
Vickie S.
12:05 02 Jun 19
We Get Water For Our Church From "Besco Water Treatment" They Have Friendly Service & Load Your Jugs Of Water For You! They Are Easy Located Right Off M-66 In Pennfield!candice I.
15:48 10 May 19
Anna Y.
13:17 07 Apr 19
NiceWill B
17:26 20 Dec 18
Great place for All your water needs. Excellent Staff, very friendly and helpful!Brent P.
18:41 12 Dec 18
Good peopleBrett B.
21:25 24 Sep 18
Carol M.
20:07 17 Apr 18
Best place to buy any type of water softener systems, water filters and/or Green Mountain coffee as well as drinking water containers. The office staff are absolutely wonderful, always ready to help you at a moment's notice.Aladin
21:55 30 Nov 17
They have only one dock and when you back up ignore right hand side wall it has bad angleDavid H.
19:28 23 Jan 17
Great people, Great Place full service....Georgina S.
12:04 24 Sep 16
I have a water softener and a water cooler from them and have gotten all friendly people that are willing to help in any way they can!!Mary V.
16:22 05 Aug 16
I had a wonderful experience with Besco Warer Treatment. I'm a seasonal resident and didn't know there were steps to take before closing up after the summer. As a result, I had horribly hard water on my return visit, my silver hair was stained yellow,... and some of my water lines were clogged with sediment. Mike, one of their technicians, went above and beyond to help me! He advised me on how to try and salvage my softener (that's not even their brand), and Besco tested my water every five or six days to see if the hardness was changing. They could have sold me an iron filter (what I thought I needed), or told me my resin tank was shot, but they didn't. All told, it cost me $88 to get back up and running. I wasn't exactly a cash cow customer! I highly recommend this ethical company.read moreMichigan Tile & C.
13:59 27 May 16
