Can we please clone Erich! We use Besco at my employer and we love him! He is very efficient, friendly, hard working and an all around nice guy! He follows our requests and instructions and is knowledgeable! A HUGE improvement to the route for sure!
Ran into Erich at a gas station and asked what Besco was, he did such an amazing job explaining to me what it is he does and what the company does! Very informative and I think I may just be interested in joining! He gave me his information to reach him... as well for when I want to get started.read more
Besco has been great! They've been providing water for my workplace for several years. Erich (not Eric... it's spelled wrong on his uniform!) has been our new delivery driver the last couple of months -- great communication, open to feedback, and gets us... what we need in our multiple locations within the building. Customer Service has always been very helpful as well when I need to call and change my order.read more
Installed new water softner for me. Arrived on time, were very friendly on the phone and in person, and were super helpful answering any questions I had about the new system. Would recommend.
Erich does a great job always tending to our companies needs and always having the needed products on the truck we need. Great amazing service all around.
We setup service to have a water cooler with delivery every month. Erich was our delivery driver and did such an amazing job with helping us figure out what we needed and helping us get setup efficiently. Explained everything very well for us. Very... satisfied with this service and have saved a lot of money and garbage by switching from water bottles to this service. Thanks Erichread more
Excellent receptionist service with helping me find new parts for a very old water purifier! Then two days later, excellent service with delivering my salt. Erich went above and beyond to get the delivery exactly where it is easiest for me to get at ... Five BIG stars!!!read more
Clyde was very friendly and professional! We would recommend this company to put in a water softener! We also had to get a RO filter placed and it’s working nicely! We can tell a difference in the taste of our water and no hard water stains!When I was... calling around to get our quote and water tested Besco had the best price and came less than a week after I called to inquire vs the other places in Battle Creek were a month out from even giving us a quote!read more
Had Besco come out to set up a water softener system for my house in Cedar Springs, from start to finish everyone from the office staff to the plumber that did the installation was professional and friendly. Their plumber that did the installation did a... very good job taking his time to ensure everything was done right and done well. He made sure to answer all of my questions and explained how the system should work and that moving forward if I had any other questions or concerns to reach out and they would be happy to assist. So far everything is working great and I can tell there is a definite improvement in my water quality.read more
I just stopped in to get clarification regarding my bill. Friendly staff explained how the billing works. I have had a unit 8n my house for years and it has preformed flawlessly. Also can't beat the rate in the Battle Creek area
This is a fantastic company. Culligan denied me and treated me like a second class citizen. I called this company because their website indicated that they offered gallons of water at a cheaper rate than Culligan.Not only did they hook me up with... water service, they approved me for a water cooler(which Culligan would not do) AND I saved $2.00 per month on the cooler and $1.00 per bottle than what Culligan would have tried getting from me.From the moment I called Besco, I felt welcome and wanted. The only downside is that the guy had to run a credit check, and he never called back to provide my status. I had to call back and get it. Not too big of an issue, but I give honest reviews so I felt it needed to be mentioned.read more
Besco Water Treatment has made my job easier, by providing a system that has the best quality water, I have cut my machine maintenance time and cost by 75% and the technicians are knowledgeable and pleasant to work with. from the purchase of the system to... its installation, and periodic maintenance it has been a true pleasure to work with the people of Besco Water Treatment.read more
Their equipment is very reliable and they have a good selection of different models. They are very polite, courteous and they show up very quickly in emergencies!
Quick professional and very competitive quote and recommendation based on water analysis. Installation was the exact agreed day, and installation tech was friendly, professional and efficient. Gladly recommend using them and would again without... reservation! Price quoted was exact price charged.read more
Great communication, timely arrival, courteous, wore shoe covers, experienced residential water treatment professionals; mine is an OLD system but Besco staff have made the most of it until it can be replaced: sediment filter, prefilter, postfilter, water... pressure and softener performance tests; 30day revisit program. Thank you Darren & Damon at Besco.read more
Great place to get 5 gallon water refills. Ladies at counter always nice. And the guys loading full bottles in your car are always smiling and cheerful 😊 Great Prices
Decided to go with Besco for soft water in our home. They sent Clyde to price it and Michael to install the unit. Both men were very knowledgeable and friendly. Michael started working the minute he hit the driveway and didn't stop until he was done,... very impressive. This is an easy 5 stars.read more
Just bought my first house with a water softener. The Besco team has been great at helping me get acquainted with it. Good communication, good prices. Also got the reverse osmosis filter for drinking water- highly recommended.
After building a new home, the initial water system recommended and installed by another company was unable to purify our water after several attempts and tweaks. Gerrit was able to identify their error and install a brand new system while providing... exceptional customer service. We have been impressed by the quality of water his system produced and the attention he was able to provide us.read more
I've been working with Gerrit at Besco. Last spring, we upgraded our system based on his analysis and recommendations. Our particular well water is very challenging to say the least, but Gerrit has worked diligently with us to achieve clear water. He... has responded almost immediately to all of our inquiries along the way, and he does not hesitate to do what it takes to solve problems. He's calm and articulate as he problem solves. I don't know what your experience has been getting contractors to work with you quickly and effectively over the past few years, but I've found it difficult to get them to return calls and schedule service in a timely manner. Gerrit and Besco, however, respond immediately and schedule service quickly. Rare quality and service! I highly recommend Gerrit and Besco.read more
First experience for me ever with besco water treatment everybody in the business is very friendly Brad the manager makes you feel like you're part of the family I just started men are weak so far I really like it
Our company has been doing business with Besco Water Treatment for over 20 Years. They have always provided excellent water treatment equipment and great service.
Always been good to us, even when we had them at our business!They try hard to keep your costs down!Thank you Besco Water folk’s! Wish we would have used you guys instead of extremely expensive Dan Wood Company! Used to like them but they are now way... out of our price range being retired?!read more
We Get Water For Our Church From "Besco Water Treatment" They Have Friendly Service & Load Your Jugs Of Water For You! They Are Easy Located Right Off M-66 In Pennfield!
Purchased a coffee maker from them a few years ago. I have recently had some issues with the coffee maker and they are working closely with me to resolve the issue. Every time I call in they are very responsive and provide great customer service. I... would definitely purchase products from them again in the future.read more
Best place to buy any type of water softener systems, water filters and/or Green Mountain coffee as well as drinking water containers. The office staff are absolutely wonderful, always ready to help you at a moment's notice.
Our company uses Besco and we could not be more happy with their service! One of the things we are most grateful for is that the team at Besco asks questions and helps us find the best solutions for our needs ... even when that solution doesn't result in... more business for them. We highly recommend them!!read more
Besco was recommended to us by our plumbing contractor. I worked with Connie about a year ago to have a water softener installed in our home and went back recently to purchase a plumbed-in commercial Keurig coffee brewer for our home as well. Connie is... very knowledgeable and helpful! I would recommend Besco.read more
Recently had my water softener upgraded and decided to go with Besco. From the initial visit through install and even after they have been wonderful. I highly recommend them if you're looking to upgrade.
Great company to work with and very knowledgeable. We had Connie out to test our water because of the great reference our parents gave us about their experience and water system they have through Besco. Connie took the time to tell us what we should do... for our well water and followed up with a very informative email and report of the water test. They also didn't pressure us or try to sell us systems we don't need. Overall it was a great experience.read more
I had a wonderful experience with Besco Warer Treatment. I'm a seasonal resident and didn't know there were steps to take before closing up after the summer. As a result, I had horribly hard water on my return visit, my silver hair was stained yellow,... and some of my water lines were clogged with sediment. Mike, one of their technicians, went above and beyond to help me! He advised me on how to try and salvage my softener (that's not even their brand), and Besco tested my water every five or six days to see if the hardness was changing. They could have sold me an iron filter (what I thought I needed), or told me my resin tank was shot, but they didn't. All told, it cost me $88 to get back up and running. I wasn't exactly a cash cow customer! I highly recommend this ethical company.read more
Just had a reverse osmosis installed and a water softener system. The level of service Gerrit and Connie demonstrated was OUTSTANDING!! I shopped Maynards, Bayes and Godwin and nothing could beat these guys!! From the initial call to the install it was a... class act and a great deal! Thank you.read more
I can't even tell you how many years I have had Besco deliver water to my home (and my work). It is the best tasting water period. Their service is excellent!
Have you ever sipped water from your tap only to be met with an earthy or musty taste? In some cases, it can even taste like wet leaves or damp soil. Your drinking water’s distinctive taste and smell can be perplexing and off-putting. While an earthy smell in your water might be alarming, you’re not alone in experiencing this common water quality issue.
The earthy or musty taste and odor in water are typically caused by organic compounds called tannins. These naturally occurring substances can find their way into your water supply, affecting everything from your morning tea to the clarity of your tap water. But what exactly are tannins, where do they come from, and how can you eliminate them from your water?
In this comprehensive guide, we’ll explore the science behind tannins, investigate their sources, and outline effective solutions to help you restore the crisp, clean water you deserve in your home or business.
Causes of Earthy Smell/Taste (Tannins) in Drinking Water:
Decaying Vegetation: Tannins are often the result of water passing through peaty soil or decaying vegetation. According to WaterSystemsCouncil.org, “Tannins are a natural organic material that can be the byproducts of nature’s fermentation process, created as water passes through peaty soil and decaying vegetation.”
Surface Water Sources: Lakes, rivers, and streams are more likely to contain tannins than groundwater sources.
Shallow Wells: Wells drawn from shallow aquifers can be more susceptible to tannin contamination.
Seasonal Changes: Tannin levels can fluctuate with seasonal changes, often increasing during rainy periods or spring thaws.
Wetlands Proximity: Properties near wetlands or swampy areas may experience higher tannin levels in their water.
Antonioguillem / Adobe Stock
Impacts on Water Quality and Use
While tannins are generally not harmful to health, their presence in drinking water can have several impacts:
Taste and Odor: Water tastes and smells earthy when organic matter contaminates it.
Water Color: Tannins can give water a yellow or light brown tint. According to WaterBoards.ca.gov, “Color may also be affected by the concentration of natural dissolved organic acids such as tannins and lignins, which give water a tea color”
Staining: They may cause yellowish stains on laundry, fixtures, and light-colored surfaces.
Interference with Treatment: Tannins can interfere with the effectiveness of other water treatment processes.
Reduced Efficiency: They may decrease the efficiency of water-using appliances over time.
Indirect Concerns:
Tannins can make detecting other water quality issues challenging due to color interference.
The organic nature of tannins can contribute to bacterial growth in water systems if not properly managed.
While tannins are not typically a health concern, addressing their presence in your water can significantly improve its look, taste, smell and overall usability. “If you’re concerned about tannins or other water quality issues, have your water tested,” says Operations Manager Brian Noble. You can do this yourself with an at-home kit, or you can consult with a water treatment specialist, like Besco Water, for appropriate solutions. Call us at (800) 964-0257 or complete our online form to request your free water analysis today.
Treatment Options
Dealing with tannins in your water doesn’t have to be an ongoing struggle. While there are several effective methods that can remove tannins, the right solution depends on the concentration of tannins, your overall water chemistry, and your specific needs. Here are some common treatment options that can help you bid farewell to that earthy taste and smell:
Activated Carbon Filtration: While not always sufficient on its own, activated carbon can help reduce tannins and improve taste and odor.
Reverse Osmosis: For point-of-use treatment, reverse osmosis systems can effectively remove tannins and other contaminants.
Chlorination: In some cases, proper chlorination can help oxidize and remove tannins, though this method requires careful management.
Steps to Take to Address Earthy Smell/Taste in Water
If you’re facing tannin-related water quality issues for the first time or looking for a new solution, follow these steps:
Test Your Water: Have your water professionally tested to determine the exact concentration of tannins and other potential contaminants.
Identify the Source: Determine whether the issue affects all water sources in your home or just specific faucets.
Check Your Water Source: If you’re on well water, inspect your well and surrounding area for potential tannin sources.
Consult Professionals: Based on the test results, consult a professional water treatment company to determine the best solution for you.
Implement Treatment: Install the recommended treatment system, ensuring it’s properly sized for your home’s water usage.
Regular Maintenance: Once a treatment system is in place, follow the manufacturer’s guidelines for regular maintenance to ensure optimal performance.
Monitor Water Quality: Conduct periodic water tests to ensure the treatment remains effective over time and adjust as necessary.
Remember, while the earthy taste and smell caused by tannins can be unpleasant, they typically don’t pose immediate health risks. However, addressing the issue is important for improving your overall water quality and enjoyment.
Kinetico
Besco Water Treatment Tannin Solutions
At Besco Water Treatment, we’re committed to transforming your water from problematic to pristine. The earthy taste and smell in your water may be frustrating, but with our expertise and advanced treatment solutions, it’s a challenge we’re well-prepared to overcome. Promptly addressing water quality issues improves the taste and smell of your water and protects your plumbing system and appliances from potential long-term effects.
Don’t let tannins compromise your water quality or your peace of mind—contact Besco Water Treatment today. Fill out our online form or call us at (800) 964-0257 to start tackling your tannin issues. Our team is ready to assess your water and design a customized water treatment plan that meets your needs.
With Besco, you’re not just getting a service; you’re investing in the comfort and well-being of your household. “Let us help you rediscover the joy of clean, fresh-tasting water – because at Besco, your water quality is our top priority,” says General Manager Ken Morgan.
