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Earthy Taste/Smell in Water (Tannins) | Besco Water Treatment

For Delivery to Your Home or Office Call

Toll-Free (800) 964-0257

Commercial Water Treatment
Google Reviews logo
4.7
Based on 309 reviews
Nicole H.
2 days ago
Deb H.
10 days ago
Service call to check our Kinetico water softener. Trouble with water pressure and grit in water. Softener was installed in 1994 and needs to be replaced. Happy with diagnosis.
kent E.
15 days ago
Great service
Teresa K.
17 days ago
Best customer service rep Mandy assisted me with new and upgraded services! Very clear and knowledgeable! Thank you Mandy!!!
Tracy B.
25 days ago
R J
25 days ago
Kevin P.
a month ago
Sales person was very nice. The installer did a great job and was very polite.
Trish N.
a month ago
Great service and good quality water! Always love the customer service
Eddy V.
a month ago
David M.
a month ago
Very helpful always do an excellent job
Sibyl M.
a month ago
Top notch service
Deb M.
2 months ago
Damon is an exceptional technician who delivered outstanding service. His meticulous attention to detail and professional approach make him a standout employee for Besco Water!He demonstrated excellent customer service skills, was knowledgeable about... water treatment technologies and committed to ensuring customer satisfaction. Damon went above and beyond during the installation of our water system taking time to explain how the water system worked, provide detailed system information, ensure precise and careful installation and address all of our questions and concernsDamon represents the best of water system installation professionals - combining technical skill, customer service, and a genuine commitment to helping customers improve their water quality.On top Of Damon’s excellent customer service when installing, Ken Morgan, Brian, Heather from the corporate office and the team at the Muskegon office were just excellent to work with.read more
James W.
2 months ago
Excellent service. Thanks
Rhonda C
2 months ago
Danielle E.
2 months ago
Jason I.
2 months ago
Steve Is the Man. Fixed me right up. He was there first Thing and it opened my entire day up. Thank you
Melody C.
2 months ago
Anthony N.
2 months ago
doug M.
3 months ago
Valerie M.
3 months ago
Moving into a new home and needed the water softener checked for rate and efficiency. Jon was very thorough and made some recommendations that I will most likely implement in the future.
Karen B.
3 months ago
Great service!
larry C.
3 months ago
Service was excellent
Scott H.
3 months ago
Have used Besco for years , fast friendly service
James W.
3 months ago
Allison J.
3 months ago
Barbara
3 months ago
Derek was very helpful and through. Excellent service.
Lee H.
3 months ago
Mark L.
3 months ago
Our water softner was not working properly, called, late Monday the 23rd and the service man was there on Christmas eve. Fixed it perfectly and now we're good to go. Thank you.
Steve B.
3 months ago
The guys did great.
Julie B.
3 months ago
Brent was very helpful and proffessional. I enjoyed his company.
Ralph R.
3 months ago
The technician was friendly and explained everything he was doing and looking for...
Kellie C.
3 months ago
Delivery is exceptional and I don't have the empty bottles outside due to the wind or such, he gets them out of the garage and I appreciate that so they don't go flying or rolling out of my yard. Everyone from Delivery to the office workers have always... been very nice and polite. Thank youread more
Jerry A.
3 months ago
Did a very professional job replacing my equipment. I have been with Besco since 2009 and always get great service
Cindy K.
3 months ago
Old water softener had become inefficient after 22 years of service. Since the manufacture had no representation in town, I decided to contact Besco who is well known throughout the area. I called the local store and talked to Brian, and he suggested... that I bring an untreated water sample to the store for analysis stating that this would speed up the process of having a new water softening system installed. On Monday I took the sample in and made an appointment to have a new unit installed on Wednesday of the same week. The service tech Brent was at my house at 9:00am as scheduled. He had the new softener, all of the necessary fittings and tools and the knowledge to perform a very clean and functional installation. When he left the only evidence that he had been there was the new water softening unit. We are very pleased with our new softener and would highly recommend Besco for all of your water treatment needs. JohnKread more
Carolyn J.
3 months ago
Always great
Best Today E.
3 months ago
The delivery driver that brings the water in the salt, is a super nice guy with lots of patience. Thank you for hiring such a nice person.
Kurtis P.
3 months ago
Doug Van D.
3 months ago
Service Tech arrived on time. Got right to work diagnosing and fixing the problem. Area was cleaned and the fix was explained. Besco and associates are the best!
Sharon P.
4 months ago
I don't have anything complicated but service is good and reliable. Staff in store are very helpful
Bonnie P.
4 months ago
Wonderful job, very polite and answered questions I had. Great job!
Pam R
4 months ago
Very friendly never have an issue when I go into that store, clean and friendly
Saranac Clarksville District L.
4 months ago
Erich was very friendly and efficient.
Vince K.
4 months ago
I rent a unit from these folks, and they do a great job on quick response to issues I have. I appreciate their professionalism and technical knowledge.
Shaun E.
4 months ago
Eric quick and respectful
Jaybee2020
4 months ago
Erich was cordial and efficient.
Brad G.
4 months ago
So impressed with Erich just now as he demonstrated a professional and courteous attitude while delivering our water. What a great representative of Besco! Merry Christmas!
Kelly P.
4 months ago
Great company! Steve does good work! Thank you Steve
Courtney A.
4 months ago
Besco Water provides excellent service, and our delivery driver, Erich, is great!
Carrie H.
4 months ago
Michelle M.
4 months ago
I love that they have the fill your own bottle station. The guys are always really nice and helpful! Definitely preferable to purchasing individually bottled water.
Jake V.
4 months ago
Erich is the man! Great service and even better water!
Dale G.
4 months ago
Brad did a great job and very thoughtful.
Amy F.
4 months ago
Erich was great!! He ventured out in a snow storm to deliver our water to Holland!
Hayden B.
4 months ago
Erich has been delivering to our work at the radio stations for some time and been fantastic. Keeps us hydrated and is always on time and professional.
Kim W.
4 months ago
Erich delivered our water today during the snow storm and was very nice.
Ryan De J.
4 months ago
Erich did a great job
Michelle T.
4 months ago
Erich V stops by my office for deliveries and is super friendly each and every time! Nice to have someone who stops and says hi with a smile.
M R.
4 months ago
Erich V is the man we always are happy to see him!
brad
4 months ago
Erich is the man
Sue J.
4 months ago
Clyde from Besco in Battle Creek gave me an honest quote. Didn't try to oversell. Brent did installation. He was very polite, organized and made sure I understood everything he was doing and why. I'd recommend Besco Battle Creek to anyone looking into... getting a water Softener system.read more
Cheryl M.
4 months ago
I have used Besco for years and always have had a great experience with them, they are kind, courteous and helpful.Their price is unbeatable. I had another service for a bit and when I moved to another house, even though the water was completely... different, they told me I needed the same that I had at the house I was moving from. It made no sense so to me they were not trust worthy, and unfortunately they are a Company Pat, their name is usually who people think up first when it comes to water softener I was Super happy that a family member suggested Besco.I would suggest anybody that’s looking for water softener Service to definitely check in with Besco before they settle on other others!read more
Keith C.
4 months ago
Erich does a great job and is always friendly. We always look forward to seeing him.
Greg W.
4 months ago
I was away for work, my girlfriend was home at the time but end I got home I looked at the new system and the way they installed it. It’s so much better than what we had previously. Better install, better equipment. Glad we weren’t the Besco route
Bill C.
4 months ago
Scott P.
4 months ago
Thank you for your prompt service when in need. We recently had a house fire and have plumbing facilities in the barn. What I quickly realized and always knew was how hard our water was. Great for drinking very bad for showering. Dry skin and red skin.... Thank you Ken and the team! Scott Prestonread more
carrie H.
4 months ago
Denise J.
4 months ago
It’s so nice to have drinking water at my fingertips again! The salesman was upfront and honest. The guy (Brent) that came to install was super friendly and provided information on how to change the filters. The drinking water filterization unit is... working wonderfully and I’m very happy!read more
Alejandro P.
4 months ago
New service started with Besco Water Treatment!Thank you Lano for your excellent customer service and expertise on all Besco Water has to offer. We will be recommending Besco to all friends and family who want and expect nothing but the best in the water... treatment industry.Best regards from the Delgado|Perez insurance agenciesread more
john F.
4 months ago
Buy my salt there and recently had service done. They did a great job.
J G.
4 months ago
Thanks so much Erich and staff. Y'all have been absolutely wonderful with services
Motormax of Holland S.
4 months ago
Erich and staff has been great for us. Thanks you all for your services,
Tanzaniaka S.
4 months ago
This wad Erich’s first time delivering to North Pointe Apartments in Holland and he was very professional and nice ...outstanding customer service❤️
Chris O.
4 months ago
Erich is great. He is new to our space and walked around to meet our team. We appreciate his willingness to help. Thanks Erich.
Adrienne T.
4 months ago
Erich V. is so friendly and keeps my water flow up to par! He is so cool!
Kandice E.
4 months ago
Jill B J.
4 months ago
Can we please clone Erich! We use Besco at my employer and we love him! He is very efficient, friendly, hard working and an all around nice guy! He follows our requests and instructions and is knowledgeable! A HUGE improvement to the route for sure!
Haley H.
4 months ago
Ran into Erich at a gas station and asked what Besco was, he did such an amazing job explaining to me what it is he does and what the company does! Very informative and I think I may just be interested in joining! He gave me his information to reach him... as well for when I want to get started.read more
Danya N.
5 months ago
Had a great experience and service from Erich VanderMolen very kind and professional young man
Samantha M.
5 months ago
Our delivery man Erich is always so friendly and professional. It is a joy when he comes to fill our water at Altogas in Alto, MI.
Hannah W.
5 months ago
Besco has been great! They've been providing water for my workplace for several years. Erich (not Eric... it's spelled wrong on his uniform!) has been our new delivery driver the last couple of months -- great communication, open to feedback, and gets us... what we need in our multiple locations within the building. Customer Service has always been very helpful as well when I need to call and change my order.read more
Bridget F.
5 months ago
Erich was very polite and helpful when dropping off water.
Bill A.
5 months ago
Erich does a fantastic Joe and is very curteous to everyone
shelby S.
5 months ago
Installed new water softner for me. Arrived on time, were very friendly on the phone and in person, and were super helpful answering any questions I had about the new system. Would recommend.
Amanda K.
5 months ago
Erich is doing a awesome job for us at Corewell Health - West Pav - Wyo !! !!
Charles T.
5 months ago
Erich does a great job always tending to our companies needs and always having the needed products on the truck we need. Great amazing service all around.
Randall R.
5 months ago
Always on time with great service. Our delivery guy Erich is friendly and keeps us hydrated here at work.
Opal D.
5 months ago
Erich was very knowledgeable, had great customer service and very personable
Patrick S.
5 months ago
Erich was very knowledgeable and professional and supplied me with amazing customer service
Heidi F.
5 months ago
Maybe they should change their name from Besco to BesTco! 😆 Great service, friendly staff, knowledgable, great prices and product!
Noize C.
5 months ago
We setup service to have a water cooler with delivery every month. Erich was our delivery driver and did such an amazing job with helping us figure out what we needed and helping us get setup efficiently. Explained everything very well for us. Very... satisfied with this service and have saved a lot of money and garbage by switching from water bottles to this service. Thanks Erichread more
Karen B.
5 months ago
Erich did a great job!!!
Dan E.
5 months ago
Awesome job from Erich
JoLee W.
5 months ago
Excellent receptionist service with helping me find new parts for a very old water purifier! Then two days later, excellent service with delivering my salt. Erich went above and beyond to get the delivery exactly where it is easiest for me to get at ... Five BIG stars!!!read more
Jonathan A.
5 months ago
Erich our delivery driver has been very professional and accommodating. He definitely compliments your amazing company. Thanks for what you do.
Ruby L.
5 months ago
Experienced great customer service and professionalism from Erich!
Paul L.
5 months ago
The employee who installed our water softener was excellent.
Carolyn Giles S.
5 months ago
Joe T.
6 months ago
Great customer service and very responsive. Received thorough explanation of available systems and help picking the best one for our situation.
Mandy T.
6 months ago
Very friendly environment!!
James M.
6 months ago
Chey C
6 months ago
Clyde was very friendly and professional! We would recommend this company to put in a water softener! We also had to get a RO filter placed and it’s working nicely! We can tell a difference in the taste of our water and no hard water stains!When I was... calling around to get our quote and water tested Besco had the best price and came less than a week after I called to inquire vs the other places in Battle Creek were a month out from even giving us a quote!read more
Jeffrey S.
6 months ago
Daniel S.
7 months ago
Kevin P.
7 months ago
The water is awesome.
Josh P.
7 months ago
Had Besco come out to set up a water softener system for my house in Cedar Springs, from start to finish everyone from the office staff to the plumber that did the installation was professional and friendly. Their plumber that did the installation did a... very good job taking his time to ensure everything was done right and done well. He made sure to answer all of my questions and explained how the system should work and that moving forward if I had any other questions or concerns to reach out and they would be happy to assist. So far everything is working great and I can tell there is a definite improvement in my water quality.read more
Nickole L.
8 months ago
Ken M.
10 months ago
I would never use another company, super satisfied!!
West End Body S.
10 months ago
Top Tier customer service, willing to run me out a single 5 gallon day of because we ran low quickly. So appreciative of the quick service!
Joy T.
10 months ago
They reload full waters for my empty ones and water softener salt into my car . Everyone is friendly, prices are fair
Chelsea S.
10 months ago
J G.
12 months ago
I just stopped in to get clarification regarding my bill. Friendly staff explained how the billing works. I have had a unit 8n my house for years and it has preformed flawlessly. Also can't beat the rate in the Battle Creek area
Chelsea S.
12 months ago
Amazing customer service! The front office staff are very knowledgeable and helpful and the warehouse people are awesome.
Heather S.
12 months ago
I've been a besco customer for 15 + years
Austin K.
12 months ago
Just starting doing business with Besco. They have been nothing but professional helping me identify the proper water treatment required for my well.
Tyrone F.
a year ago
It's so awesome to refill, it's a couple of bucks. In store, it's $6
Brent L.
a year ago
Staff is always friendly when loading vehicle. Fast quick service.
Samantha C.
a year ago
Jon L.
a year ago
This is a fantastic company. Culligan denied me and treated me like a second class citizen. I called this company because their website indicated that they offered gallons of water at a cheaper rate than Culligan.Not only did they hook me up with... water service, they approved me for a water cooler(which Culligan would not do) AND I saved $2.00 per month on the cooler and $1.00 per bottle than what Culligan would have tried getting from me.From the moment I called Besco, I felt welcome and wanted. The only downside is that the guy had to run a credit check, and he never called back to provide my status. I had to call back and get it. Not too big of an issue, but I give honest reviews so I felt it needed to be mentioned.read more
Mark A.
a year ago
Always great service
Mike S.
a year ago
Besco Water Treatment has made my job easier, by providing a system that has the best quality water, I have cut my machine maintenance time and cost by 75% and the technicians are knowledgeable and pleasant to work with. from the purchase of the system to... its installation, and periodic maintenance it has been a true pleasure to work with the people of Besco Water Treatment.read more
Kami Lancaster (.
a year ago
Always good service
William Y.
a year ago
Samantha A.
a year ago
Great service
Melisa B.
a year ago
Don P.
a year ago
JJ A.
a year ago
Great service and a 5 star experience. Thanks Besco!
Diane W.
a year ago
Get customer service
Thomas P.
a year ago
Great service, salt and water are a little pricey but Great quality and taste
Life of L.
a year ago
James R.
a year ago
Fast , affordable efficient service
Amit K.
a year ago
Jennifer B.
a year ago
They were super nice, and respectful. Enjoyed stopping in their store.
Jeremy M.
a year ago
Their equipment is very reliable and they have a good selection of different models. They are very polite, courteous and they show up very quickly in emergencies!
Angelo F.
a year ago
Price point is good and service is very good.
Susan W.
2 years ago
Terri M.
2 years ago
Water system works perfectly, their salt is best for system and lasts the longest. Thank you!
Kenneth M.
2 years ago
Quick professional and very competitive quote and recommendation based on water analysis. Installation was the exact agreed day, and installation tech was friendly, professional and efficient. Gladly recommend using them and would again without... reservation! Price quoted was exact price charged.read more
Kyle O
2 years ago
monsutagema
2 years ago
This place has been fantastic to do business with thus far.Was with the local competitor loyaly for probably 10 years.
Tony B.
2 years ago
If you exchange your 5gal water bottles you can do so for 3.75 a bottle.
Jermaine P.
2 years ago
Good service but man are they pricey.
Aussie D.
2 years ago
Great communication, timely arrival, courteous, wore shoe covers, experienced residential water treatment professionals; mine is an OLD system but Besco staff have made the most of it until it can be replaced: sediment filter, prefilter, postfilter, water... pressure and softener performance tests; 30day revisit program. Thank you Darren & Damon at Besco.read more
Barry S.
2 years ago
Great folks.
William G.
3 years ago
Great Customer Service. Their Iron Curtain system will elimate All of your hard water problems!
Joseph H.
3 years ago
Nice people
Jim B
3 years ago
The water tastes better than our city water and at a decent price. They load it in the car too.
James H.
3 years ago
Friendly knowledgeable
Lachelle J.
3 years ago
Fredy G.
3 years ago
Dan Summers (.
3 years ago
Margie C.
3 years ago
Great place to get 5 gallon water refills. Ladies at counter always nice. And the guys loading full bottles in your car are always smiling and cheerful 😊 Great Prices
Jesse C.
3 years ago
Great service, Friendly Employees, Great Location.
Dan S.
3 years ago
J G.
3 years ago
Friendly staff. Many options to choose for clean household water.
Matthew K.
3 years ago
Douglas B.
3 years ago
They delivered to my house. I'm not able yet to lift 40 lb and it was a great service.
David C.
3 years ago
Great people and service
Jennifer K.
3 years ago
Virginia G.
3 years ago
Love the drive through water bottle swap. So glad we found this location.
Ralph L.
3 years ago
Great service. Went to them after visiting culligan. Culligan acted like they didnt want me there. Will continue service with besco
Evan C.
3 years ago
john A.
3 years ago
Great tasting water. We buy 5 gallon jugs. Best price around.
Nancy V.
3 years ago
jill B.
3 years ago
B M.
4 years ago
Decided to go with Besco for soft water in our home. They sent Clyde to price it and Michael to install the unit. Both men were very knowledgeable and friendly. Michael started working the minute he hit the driveway and didn't stop until he was done,... very impressive. This is an easy 5 stars.read more
Mark L.
4 years ago
Great product and great customer service.
Brenda H.
4 years ago
Christopher C.
4 years ago
Alicia M.
4 years ago
Marc R.
4 years ago
This is my "go to" place for DiHydrogen Monoxide!
Bryan
4 years ago
On time with delivery's and they're salt works better than any other I've tried.
Natalie C.
4 years ago
Just bought my first house with a water softener. The Besco team has been great at helping me get acquainted with it. Good communication, good prices. Also got the reverse osmosis filter for drinking water- highly recommended.
Craig Ver B.
4 years ago
After building a new home, the initial water system recommended and installed by another company was unable to purify our water after several attempts and tweaks. Gerrit was able to identify their error and install a brand new system while providing... exceptional customer service. We have been impressed by the quality of water his system produced and the attention he was able to provide us.read more
Rachel K.
4 years ago
Customer service is on point. Delivery is on time and I would recommend over and over again!
Nickolas H.
4 years ago
$3.75 for a 5 gallon jug of water...and they have a drive-thru! The workers load the water right into your car. Great service and good tasting water.
Dale H.
4 years ago
Ashley was very cooperative and helpful and establishing delivery when the regular driver was delayed somewhere.
John A.
4 years ago
I've been working with Gerrit at Besco. Last spring, we upgraded our system based on his analysis and recommendations. Our particular well water is very challenging to say the least, but Gerrit has worked diligently with us to achieve clear water. He... has responded almost immediately to all of our inquiries along the way, and he does not hesitate to do what it takes to solve problems. He's calm and articulate as he problem solves. I don't know what your experience has been getting contractors to work with you quickly and effectively over the past few years, but I've found it difficult to get them to return calls and schedule service in a timely manner. Gerrit and Besco, however, respond immediately and schedule service quickly. Rare quality and service! I highly recommend Gerrit and Besco.read more
Karl T.
4 years ago
Passin' T.
4 years ago
Excellent and professional staff
Brandon F.
4 years ago
They do a really good job. They get ya loaded quick and respectful.
Russ G.
4 years ago
Mike V.
4 years ago
Allan L.
4 years ago
Robert W.
4 years ago
Great service
Carl H.
4 years ago
Friendly staff very helpful.
M S
4 years ago
Nice and friendly.
M S
4 years ago
Good service and good prices.
Lynda S.
4 years ago
Anthony B.
4 years ago
Brent J. P.
4 years ago
Good people
Dennie S.
4 years ago
First experience for me ever with besco water treatment everybody in the business is very friendly Brad the manager makes you feel like you're part of the family I just started men are weak so far I really like it
Melinda M.
5 years ago
Helpful and friendly
Robert L.
5 years ago
Joel F.
5 years ago
Service is always great!!!
Roger M.
5 years ago
Been here for years. Worth every penny.
Janis H.
5 years ago
Juanita L.
5 years ago
Very good experience every time I go there. I recommend them to others.
R M B 3
5 years ago
Great service and has the best water softener salt
Aaron S.
5 years ago
DeeDee F.
5 years ago
Dr Mark C.
5 years ago
Great, helpful service and quality products.
julie H.
5 years ago
Great service
Debra N.
5 years ago
Jolie N.
5 years ago
Jaymes H.
5 years ago
Grant A.
5 years ago
Vince K.
5 years ago
Fast and professional service
Jerry C.
5 years ago
Jen P.
5 years ago
Pamela K.
5 years ago
Richard Palms (.
5 years ago
Ron F.
5 years ago
Our company has been doing business with Besco Water Treatment for over 20 Years. They have always provided excellent water treatment equipment and great service.
Randy P.
5 years ago
They have a Great selection of Keurig K cups.
Tyler plays F.
5 years ago
Awesome place for water
Jamie T.
5 years ago
Julie H.
5 years ago
Good Service and friendly technicians. Top notch installation. Really helpful and friendly employees. Well rated and reviewed that we could see.
Randy S.
5 years ago
Shayne C.
5 years ago
Person C.
5 years ago
Fast and efficient. Great customer service.
MK1970 S.
6 years ago
Always been good to us, even when we had them at our business!They try hard to keep your costs down!Thank you Besco Water folk’s! Wish we would have used you guys instead of extremely expensive Dan Wood Company! Used to like them but they are now way... out of our price range being retired?!read more
Brookes O.
6 years ago
Quick, easy, great prices! Thanks Ryan!
Furilly
6 years ago
Brandi
6 years ago
Todd E.
6 years ago
Crystal G.
6 years ago
Great customer service!
Richard W.
6 years ago
Good clean water. Very good customer service!
Paul B.
6 years ago
Vicki L.
6 years ago
Best softener we have had one for over 40 years..the then owner installed it.
Travis B.
6 years ago
Jason W.
6 years ago
Great people and a local place for salt (not the Morton junk)
Trent H.
6 years ago
Angie C.
6 years ago
Fast and friendly...
Brett B.
6 years ago
Vickie S.
6 years ago
We Get Water For Our Church From "Besco Water Treatment" They Have Friendly Service & Load Your Jugs Of Water For You! They Are Easy Located Right Off M-66 In Pennfield!
Nita B.
6 years ago
Richard W.
6 years ago
Always helpful staff
Roger M.
6 years ago
These guys are great. Good bunch
Drifter's D.
6 years ago
Great product
Thomas S.
6 years ago
Lianhei C.
6 years ago
Josh H.
6 years ago
Delicia F.
6 years ago
Marc C.
6 years ago
Osai J
6 years ago
Best water in gr
Rick G.
6 years ago
Excellent service and staff
Jon C.
6 years ago
Purchased a coffee maker from them a few years ago. I have recently had some issues with the coffee maker and they are working closely with me to resolve the issue. Every time I call in they are very responsive and provide great customer service. I... would definitely purchase products from them again in the future.read more
melody M
7 years ago
Prompt, friendly service.
Team C.
7 years ago
Gary M.
7 years ago
David R.
7 years ago
Scott B
7 years ago
👍👌😋
Pam K
7 years ago
Adam F.
7 years ago
Great people
ADHDKetchup
7 years ago
Delivery is wonderful. Prompt and helpful. Prices are so low!! You can even get your salt here!!
Amber G.
7 years ago
Durandune
7 years ago
Caelie M.
7 years ago
Jon S.
7 years ago
Rich and Darren provided friendly top notch sales and installation. Both were knowledgeable and personable. Highly recommend Besco.
Scott W.
7 years ago
P K.
7 years ago
Clean and friendly place
Darryl M.
7 years ago
Trevor B.
7 years ago
Christian C.
8 years ago
My A.
8 years ago
Quality company and long time happy customer. Softener has worked well for a very long time. well worth the money.
Robert M.
8 years ago
Sinnamon
8 years ago
Friendly fast service. Delivery available.
Ryan B.
8 years ago
Kirk L.
8 years ago
Mao S.
8 years ago
Barbara S.
8 years ago
Steven F.
8 years ago
Besco was recommended to us by our plumbing contractor. I worked with Connie about a year ago to have a water softener installed in our home and went back recently to purchase a plumbed-in commercial Keurig coffee brewer for our home as well. Connie is... very knowledgeable and helpful! I would recommend Besco.read more
Patrick B.
9 years ago
Recently had my water softener upgraded and decided to go with Besco. From the initial visit through install and even after they have been wonderful. I highly recommend them if you're looking to upgrade.
Laura L.
9 years ago
Great company to work with and very knowledgeable. We had Connie out to test our water because of the great reference our parents gave us about their experience and water system they have through Besco. Connie took the time to tell us what we should do... for our well water and followed up with a very informative email and report of the water test. They also didn't pressure us or try to sell us systems we don't need. Overall it was a great experience.read more
Mrs. T.
9 years ago
can-am K.
9 years ago
Just had a reverse osmosis installed and a water softener system. The level of service Gerrit and Connie demonstrated was OUTSTANDING!! I shopped Maynards, Bayes and Godwin and nothing could beat these guys!! From the initial call to the install it was a... class act and a great deal! Thank you.read more
Matthew B.
9 years ago
Great service very convenient
Michigan Tile & C.
9 years ago
Clyde at Besco has helped us with our water both at the Store and at home, very knowledgeable in his business. Highly recommend Him!!!
Christine T.
11 years ago
I can't even tell you how many years I have had Besco deliver water to my home (and my work). It is the best tasting water period. Their service is excellent!
Next Reviews
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Earthy Taste/Smell in Water (Tannins)

Have you ever sipped water from your tap only to be met with an earthy or musty taste? In some cases, it can even taste like wet leaves or damp soil. Your drinking water’s distinctive taste and smell can be perplexing and off-putting. While an earthy smell in your water might be alarming, you’re not alone in experiencing this common water quality issue.

The earthy or musty taste and odor in water are typically caused by organic compounds called tannins. These naturally occurring substances can find their way into your water supply, affecting everything from your morning tea to the clarity of your tap water. But what exactly are tannins, where do they come from, and how can you eliminate them from your water?

In this comprehensive guide, we’ll explore the science behind tannins, investigate their sources, and outline effective solutions to help you restore the crisp, clean water you deserve in your home or business.

Causes of Earthy Smell/Taste (Tannins) in Drinking Water:

  1. Decaying Vegetation: Tannins are often the result of water passing through peaty soil or decaying vegetation. According to WaterSystemsCouncil.org, “Tannins are a natural organic material that can be the byproducts of nature’s fermentation process, created as water passes through peaty soil and decaying vegetation.”
  2. Surface Water Sources: Lakes, rivers, and streams are more likely to contain tannins than groundwater sources.
  3. Shallow Wells: Wells drawn from shallow aquifers can be more susceptible to tannin contamination.
  4. Seasonal Changes: Tannin levels can fluctuate with seasonal changes, often increasing during rainy periods or spring thaws.
  5. Wetlands Proximity: Properties near wetlands or swampy areas may experience higher tannin levels in their water.
Disgusted woman drinking water with bad taste isolated on white at side

Antonioguillem / Adobe Stock

Impacts on Water Quality and Use

While tannins are generally not harmful to health, their presence in drinking water can have several impacts:

  1. Taste and Odor: Water tastes and smells earthy when organic matter contaminates it.
  2. Water Color: Tannins can give water a yellow or light brown tint. According to WaterBoards.ca.gov, “Color may also be affected by the concentration of natural dissolved organic acids such as tannins and lignins, which give water a tea color”
  3. Staining: They may cause yellowish stains on laundry, fixtures, and light-colored surfaces.
  4. Interference with Treatment: Tannins can interfere with the effectiveness of other water treatment processes.
  5. Reduced Efficiency: They may decrease the efficiency of water-using appliances over time.

 

Indirect Concerns:

  • Tannins can make detecting other water quality issues challenging due to color interference.
  • The organic nature of tannins can contribute to bacterial growth in water systems if not properly managed.

While tannins are not typically a health concern, addressing their presence in your water can significantly improve its look, taste, smell and overall usability. “If you’re concerned about tannins or other water quality issues, have your water tested,” says Operations Manager Brian Noble. You can do this yourself with an at-home kit, or you can consult with a water treatment specialist, like Besco Water, for appropriate solutions. Call us at (800) 964-0257 or complete our online form to request your free water analysis today.

Treatment Options

Dealing with tannins in your water doesn’t have to be an ongoing struggle. While there are several effective methods that can remove tannins, the right solution depends on the concentration of tannins, your overall water chemistry, and your specific needs. Here are some common treatment options that can help you bid farewell to that earthy taste and smell:

  1. Activated Carbon Filtration: While not always sufficient on its own, activated carbon can help reduce tannins and improve taste and odor.
  2. Reverse Osmosis: For point-of-use treatment, reverse osmosis systems can effectively remove tannins and other contaminants.

Chlorination: In some cases, proper chlorination can help oxidize and remove tannins, though this method requires careful management.

Steps to Take to Address Earthy Smell/Taste in Water

If you’re facing tannin-related water quality issues for the first time or looking for a new solution, follow these steps:

  1. Test Your Water: Have your water professionally tested to determine the exact concentration of tannins and other potential contaminants.
  2. Identify the Source: Determine whether the issue affects all water sources in your home or just specific faucets.
  3. Check Your Water Source: If you’re on well water, inspect your well and surrounding area for potential tannin sources.
  4. Consult Professionals: Based on the test results, consult a professional water treatment company to determine the best solution for you.
  5. Implement Treatment: Install the recommended treatment system, ensuring it’s properly sized for your home’s water usage.
  6. Regular Maintenance: Once a treatment system is in place, follow the manufacturer’s guidelines for regular maintenance to ensure optimal performance.
  7. Monitor Water Quality: Conduct periodic water tests to ensure the treatment remains effective over time and adjust as necessary.

Remember, while the earthy taste and smell caused by tannins can be unpleasant, they typically don’t pose immediate health risks. However, addressing the issue is important for improving your overall water quality and enjoyment.

Kinetico

Besco Water Treatment Tannin Solutions

At Besco Water Treatment, we’re committed to transforming your water from problematic to pristine. The earthy taste and smell in your water may be frustrating, but with our expertise and advanced treatment solutions, it’s a challenge we’re well-prepared to overcome. Promptly addressing water quality issues improves the taste and smell of your water and protects your plumbing system and appliances from potential long-term effects.

Don’t let tannins compromise your water quality or your peace of mind—contact Besco Water Treatment today. Fill out our online form or call us at (800) 964-0257 to start tackling your tannin issues. Our team is ready to assess your water and design a customized water treatment plan that meets your needs.

With Besco, you’re not just getting a service; you’re investing in the comfort and well-being of your household. “Let us help you rediscover the joy of clean, fresh-tasting water – because at Besco, your water quality is our top priority,” says General Manager Ken Morgan.

Close up pouring purified fresh drink water from the bottle on table in living room

Cozine / Adobe Stock

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