Contact Us

Need help with your water treatment system or ready to improve your water quality? We’re here to help. Contact Besco Water Treatment today for assistance with your existing Besco product/services or to sign up for new services. We’re also here to answer any questions you have, no matter how major or minor they might seem. 

How Can We Help?

Existing Customer Support

Do you already have a Besco system? We’re here to keep your existing equipment or subscription running smoothly. Our service team can help with:

  • Equipment troubleshooting
  • Service scheduling
  • Billing and account questions
  • Emergency repairs
  • Salt delivery
  • Filter replacements

Regular maintenance keeps your system working efficiently and extends its life. Contact us at the first sign of any issues.

New Customer Services

Ready for better water? Let’s find the right solution for your home or business. We’ll help you:

  • Schedule a free water test
  • Get a customized quote
  • Choose between rental or purchase options
  • Set up installation
  • Explore financing plans

Every home’s water is different. We’ll test yours and recommend exactly what you need.

General Questions

Not sure what you need? No problem. We can answer questions about:

  • Water problems (hardness, iron, odor)
  • Equipment options
  • Service areas
  • Commercial solutions
  • Salt types and usage

Contact us anytime with your water questions. There’s no obligation, and we’re happy to help. 

Learn more about our water treatment services

Learn more about Besco Water Treatment

To get driving directions, select Besco location on map, enter starting address in box “A”, then click ‘get directions’ button.

Battle Creek (Pennfield)

20400 Capital Ave., N.E.
Battle Creek, Michigan 49017
Phone: (800) 964-0257
Fax: (269) 964-1001

Hours

M-F: 8:00-5:30
Sat: 9:00-12:00

Battle Creek (New Store)

920 Territorial Rd W.
Battle Creek, Michigan
49015
(800) 964-0257

Hours

M-F: 8:00-5:30
Sat: 9:00-1:00

Grand Rapids

3932 N. Greenbrooke Dr. SE
Kentwood, Michigan 49512
Phone: (616) 954-7873
Fax: (616) 656-0808

Hours

M-F: 8:00-5:00
Sat: closed

Mason

578 N. Cedar Street
Mason, Michigan 48854
Phone: (517) 676-2000
Fax: (517) 676-5722

Hours

M-F: 8:00-5:30
Sat: 9:00-12:00

Contact Us